Business Rates Manager

Job Title

Business Rates Manager

Job Description Summary

Job Description

Business Rates Manager

Birmingham

We are looking to appoint a Business Rates Manager to join our growing Rating team in Birmingham. This role sits within our market-leading Business Rates advisory team, supporting the management of client property portfolios and delivery of rating advice across a diverse client base. You will work closely with Surveyors and senior leadership, gaining exposure to complex portfolios and developing your expertise in UK rating legislation and liability management.

The team has experienced significant growth, having doubled in size, doubled revenue, and tripled margins in the past 12 months, with ambitious plans for continued expansion.

Key Responsibilities

• Support the day-to-day management of client property portfolios
• Review and verify business rates bills across the UK and Ireland
• Liaise with billing authorities and clients to resolve queries, including occupation changes, reliefs and exemptions
• Assist in managing rating liabilities, including tracking changes to the rating list
• Produce accurate reports and analysis to support client advice and portfolio management
• Build relationships with clients and support senior team members in delivering high-quality service
• Ensure all portfolio activity is actioned accurately and within agreed SLAs
• Assist with audits of historic rates payments and data reviews

Skills & Experience

• Experience in business rates, property, or a related discipline
• Understanding of UK rating legislation, reliefs and appeal processes (desirable)
• Strong attention to detail and numerical accuracy
• Confident communicator with ability to liaise with clients and local authorities
• Proficiency in Excel and data handling
• IRRV (or working towards) beneficial but not essential
• Proactive, organised and keen to develop within a high-performing team

Please note: this is a direct search led by Cushman & Wakefield. We only work with recruitment agencies on our preferred supplier list, and only where a signed and in date agreement is in place and the agency has been directly instructed on the role by a member of our Talent Acquisition team. We do no accept speculative or unsolicited CVs submitted to any of our employees or outside of our agreed process. No agency fees will be payable in these circumstances.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

INCO: “Cushman & Wakefield”