Revenue Success Manager / Sales Operations Lead
Indexed description
We are building a high performance GTM engine for the North American utility market and are looking for a Revenue Operations Manager who can bring visibility, discipline, and operational rigor to our revenue pipeline.
Why This Role Exists
Bynry is executing a state by state US market entry across 9 focused states, Iowa, Michigan, Illinois, New York, Florida, Georgia, Louisiana, Texas, and California, with a roadmap to expand across all US states. Every quarter we track Partners recruited, Leads generated, ICP Meetings run, RFPs submitted, and Deals closed, per state. That pipeline exists. The gap is ownership. No one currently owns the cadence, the variance narrative, or the accountability conversation with US partners when a state falls behind target.
This role closes that gap. You will be the operational backbone of Bynry's US GTM motion, sitting in Pune, acting as the connective tissue between our India GTM leadership and our US partners, advisors, and channels. By Monday morning you have already flagged what is off, why, and what the recovery plan is, before leadership has to ask.
How We Work, AI First
This role runs AI first from day one. Claude and Claude Code are the default way work gets done here, not an occasional tool, the everyday method for building funnel views, the gap log, and the weekly reporting cadence. The practical interview for this role is run on these tools, so comfort working alongside AI assistants is part of what we are hiring for, not something you pick up after joining.
What You'll Own
- The revenue operations framework supporting Bynry's North American GTM strategy, across Sales, Partnerships, Marketing, advisors, and leadership.
- End to end visibility of the North American GTM pipeline across 9 focus states. Own the seven stage pipeline of record, Account, Prospect, MQL, SQL, Opportunity, Customer, Advocate, as the single place every lead lives.
- Pipeline health, funnel movement, conversion metrics, and revenue risks. Identify bottlenecks, stalled opportunities, partner inactivity, follow up gaps, and revenue leakage, and drive corrective action.
- Repeatable GTM processes, reporting, and operating rhythm. Drive weekly pipeline reviews and execution cadence.
- CRM discipline and data integrity, a trusted source of truth for GTM activity and revenue reporting.
- Weekly operating cadence with internal GTM teams, advisors, and channel partners, tracking commitments, owners, and timelines.
- GTM dashboards, pipeline reports, funnel analytics, and forecast visibility for leadership.
- Cross functional coordination across Sales, Partnerships, Marketing, and Leadership.
- Continuous improvement of pipeline governance, CRM workflows, reporting automation, and revenue visibility.
- Track active opportunities across the North American GTM pipeline.
- Monitor leads, meetings, demos, opportunities, RFPs, proposals, and closed deals.
- Review pipeline health, and identify stalled deals, conversion gaps, follow up delays, and revenue risks.
- Run weekly pipeline reviews, GTM operating cadence, and partner or advisor reviews.
- Track commitments, actions, owners, and timelines across internal and external stakeholders.
- Build and maintain GTM dashboards, pipeline reports, and revenue performance reports.
- Ensure timely follow up and keep CRM data clean and current.
- Support revenue forecasting and surface pipeline risks.
- Prepare weekly business updates on progress, movement, risks, and recovery actions.
- 2 to 3 years in Revenue Operations, Sales Operations, GTM Operations, or Business Operations, preferably within a B2B SaaS company.
- Hands on experience managing sales pipelines, CRM systems, revenue reporting, and dashboards.
- Strong grasp of pipeline management, funnel analytics, revenue forecasting, conversion metrics, and sales process stages.
- CRM governance skill. Comfortable owning a CRM as the single source of truth, defining stages, enforcing data entry discipline, and catching gaps before they become bad numbers. Experience with HubSpot, Salesforce, or a similar CRM platform is good evidence of this. Day to day you work in our own systems, our CRM platform, our partner portal, and our internal data layer, so the discipline matters more than the specific tool.
- Advanced Excel and Google Sheets, including pivot tables, dashboards, and reporting automation.
- Strong stakeholder management, follow up, coordination, and communication.
- Ability to work cross functionally with Sales, Marketing, Partnerships, and Leadership.
- Exposure to US based customers, partners, or North American business operations.
- Comfortable in a fast paced, high ownership startup environment.
- Experience in Utility SaaS, EnergyTech, InfrastructureTech, or Enterprise SaaS.
- Experience supporting channel, partner, advisor led, or multi stakeholder GTM motions.
- Experience with CRM workflows or GTM reporting automation.
- HubSpot Revenue Operations or Salesforce certification.
- Familiarity with US utility procurement and RFP driven sales.
- MBA or equivalent business qualification.
- 100 percent of leads tracked end to end, from first contact through to close, inside our system of record. This is the single measurable outcome this role owns.
- Leadership has clear and reliable visibility into the North American GTM pipeline.
- Revenue opportunities are accurately tracked and consistently progressing through the funnel.
- CRM data is clean, current, and trusted as the source of truth.
- Pipeline bottlenecks and revenue risks are caught early and addressed.
- Weekly GTM reviews run on clear data, ownership, and measurable actions.
- Revenue reporting becomes more structured, automated, and decision oriented.
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