Client Experience Manager and co-ordinator

We're on the lookout for a friendly, organised and people-focused person to join our team as an Office Coordinator / Client Experience Manager at our local Banksia Grove office.

This role is all about keeping things running smoothly and making sure our buyers and sellers feel looked after from start to finish. It's about 70% operations/admin and 30% customer-facing/sales support.

Property Managers who'd love to transition into an admin/sales focus and leave tenants behind will thrive here.

The details

4 weekdays + Sundays. You'll be the steady hand behind the scenes and a warm first point of contact for our clients, working closely with our Director and the wider team at a boutique, award-winning agency in Perth's northern corridor.

What's on offer

• $70–85k + Super
• Performance bonus & KPI incentives
• Company car option
• A supportive, high-performing team that takes pride in a great client experience

A bit about you

• You're warm, reliable, and love helping people
• You're highly organised and enjoy keeping things on track. You're a "completer finisher" who thrives on process, order and a methodical approach. Mr/Mrs "Detail" is your office nickname :)
• You can manage a small team of 3 administrators in a fast-paced environment
• Real estate admin or property management experience is a bonus (but not essential)
• You have customer-facing experience of some kind
• You hold a current driver's licence
• Ideally you live in Banksia Grove or a nearby suburb

If you enjoy working in a supportive team, love variety in your day, and take pride in creating a great client experience, we'd love to hear from you.

• To apply, send your CV and a short note about why this role suits you through LinkedIn, or email us at [email protected].