Sales Support Team Lead

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team.

This job is part of the Sales Operations. They are responsible for sales planning, strategy, and forecasting to achieve business objectives. What You’ll Do:
* Plan, coordinate, schedule, and oversee the activities of the team members.
* Review voucher forms and process Brokers' commission payments.
* Maximize the sales team's productivity through review, evaluation, and implementation of effective business processes.
* Oversee the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
* Interact with clients on property tours and resolve issues and inquiries.
* Consult with sales professionals and provide recommendations on marketing practices.
* Coordinate the production and execution of property marketing campaigns that include property information materials, comparable market analyses, and targeted mailing lists.
* Serve as a point of contact for the sales team for information requests.
* Provide input for staff member’s performance review. Provide feedback and recommend recruitment, advancement, corrective action, and termination of employees. Mentor, train, and coach junior sales team members to further development.
* Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
* May establish new techniques to ensure the team is able to meet its objectives.
* Have a direct impact on the team objectives as well as the objectives of related teams.
* Ensure personal and team outcomes have a positive impact on customer objectives.
* Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.