Senior Client Services Coordinator

Overview

The Nashville office of Avison Young is searching for a Senior Client Services Coordinator to provide support for a team of brokerage professionals and assist with the overall operations of the office. This is an ideal position for an outgoing individual interested in joining an entrepreneurial office that will provide opportunity for continued personal and professional development.

Responsibilities

The key responsibilities of the Client Services Coordinator include, but are not limited to, the following:

• Support a team of multiple brokers and projects, prioritize needs and effectively communicate with the team
• Produce marketing materials including but not limited to brochures, flyers, direct mail, advertisements, newsletters, invitations, banners, tour books, lease abstracts, BOVs, OMs, RFPs, proposals and presentations
• Participate in qualifying properties for office tours and setting tour schedules
• Participate in requests and communication with the brokerage community to request property information
• Redline lease documents and track as review progresses if not handled by counsel
• Create lease analysis and purchase analysis
• Prepare tenant stacking for buildings as needed
• Track lease expiration dates, annual anniversary dates, and send appropriate correspondence
• Submit completed deal transactions to Operations team and follow through for invoicing and payment of commissions
• General team support that includes meeting coordination, expense reports, follow up letters and correspondence and transaction documents
• Create web-based marketing tools and communications
• Act as steward of the firm’s brand and visual brand standards
• Assist in the creation and management of property marketing campaigns and signage requests
• Assist in the creation and management of bulk prospect mailings
• Create or coordinate the creation of custom maps, site plans and building stack plans for use in proposals and presentations
• Create and update market surveys using CoStar, LoopNet, etc.
• Utilize our world class CRM
• Remain abreast of Avison Young’s technology and innovation initiatives within the marketing organization and identity areas of use in the local market; commitment to evolve skills with changing needs
• Although you are employed as a Senior Client Services Coordinator you may be required to perform other reasonable duties from time to time as the Company may require

Qualifications

To perform this job successfully, an individual must be able to perform each essential task at an above average level. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Bachelor's degree in real estate, business, or related discipline
• Active real estate license required
• 3-5 years commercial real estate experience
• You are skilled with Adobe Creative Cloud (InDesign, Photoshop, Illustrator); and expertise with Microsoft Office (Word, PowerPoint, Excel)
• Demonstrated experience in strategic planning
• Experience working with business clients to achieve real estate objectives
• Experience in creating executive level presentations
• Excellent verbal and written communication skills
• Ability to juggle multiple projects and work effectively both independently and in teams
• Proven financial analysis, lease transaction management and real estate database skills
• Extremely organized with excellent multitasking and time management skills