Luxury Highrise Community Manager

Join the ZRS team at a new luxury high-rise apartment community featuring 427 units in Downtown Miami. This is an exciting opportunity for an experienced Property Manager to lead lease-up efforts, drive financial performance, and deliver an exceptional resident experience. http://www.excelmiami.com/

The Property Manager is responsible for the overall success of the community, including leasing, financial management, team leadership, resident relations, marketing, maintenance, and day-to-day operations. This position reports directly to the Regional Manager.

Responsibilities

Lease-Up & Revenue Management

• Lead lease-up efforts and execute strategies to achieve occupancy and revenue goals.
• Develop creative social media strategies to increase brand awareness and drive leasing traffic.
• Maximize rental income through effective pricing, leasing, and revenue management strategies.
• Monitor market conditions, competitor activity, and pricing trends.
• Oversee rent collection, fee processing, and financial deposits.
• Drive resident retention through exceptional customer service and engagement initiatives.

• Prepare and manage annual operating budgets.
• Analyze financial statements, operational reports, and performance metrics.
• Monitor expenses and identify cost-saving opportunities.
• Prepare monthly variance reports and financial summaries.
• Review and approve vendor invoices, ensuring proper coding and documentation.

• Develop and implement marketing strategies to attract qualified prospects.
• Partner with marketing teams to maintain online listings and advertising campaigns.
• Support outreach efforts, resident events, and community branding initiatives.
• Track leasing performance and adjust strategies as needed to achieve goals.

• Recruit, train, coach, and develop on-site team members.
• Provide leadership to leasing, maintenance, and administrative staff.
• Conduct performance evaluations and support professional development.
• Foster a positive, collaborative, and customer-focused culture.

• Deliver an exceptional resident experience and maintain a strong sense of community.
• Address resident concerns and service requests promptly and professionally.
• Oversee daily property operations, including leasing, maintenance, rent collection, and resident services.
• Maintain accurate records and complete month-end and year-end reporting requirements.

• Partner with the maintenance team to ensure timely completion of work orders, make-readies, and move-ins.
• Conduct routine property inspections to maintain community standards.
• Ensure compliance with Fair Housing regulations and all federal, state, and local laws.
• Maintain vendor relationships and oversee contracted services.

• Minimum 3 years of multifamily property management experience, including at least 2 years as a Property Manager preferred.
• Experience managing lease-up communities, luxury multifamily assets, or high-rise properties preferred.
• Strong background in budgeting, financial reporting, P&L management, and revenue optimization.
• Experience with revenue management software.
• Experience with the Live Local program a plus
• Proficiency with OneSite/RealPage preferred.
• Knowledge of property management accounting principles.
• Proven leadership, team-building, and customer service skills.
• Excellent verbal and written communication abilities.
• Ability to work evenings, weekends, and holidays as business needs require.

This is a unique opportunity to lead a premier new construction high-rise community in one of Miami's most sought-after neighborhoods. The successful candidate will play a key role in establishing the community's reputation, driving lease-up success, and delivering an exceptional living experience for residents.

We are an Equal Opportunity Employer

Drug Free Workplace

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.