Lifecycle Manager
Indexed description
PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region's biggest and most respected industry recognition platform - PropertyGuru Asia Property Awards, events and publications across Asia.
For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.
Recognised as a Top Employers Certified* organisation, we're proud to be among the best workplaces in the region-celebrating an inclusive culture of excellence, growth, and well-being.
As a Guru You Will Be Accountable For
- Developing and implementing lifecycle marketing strategies to optimize customer engagement and retention across PropertyGuru's platforms.
- Collaborating closely with product managers to understand product features and capabilities and leveraging them in lifecycle campaigns.
- Planning and executing multi-channel lifecycle campaigns to drive user activation, retention, and loyalty, utilizing marketing automation tools such as Braze, MoEngage, CleverTap, or similar.
- Conducting continuous analysis of campaign performance and user behaviour using tools like Google Analytics and Adobe Analytics to identify optimization opportunities.
- Leading A/B testing and experimentation initiatives to improve campaign effectiveness and customer lifecycle metrics.
- Managing and optimizing automated email marketing campaigns, including segmentation, personalization, and performance tracking.
- Working cross-functionally with product, design, content, and analytics teams to align lifecycle marketing strategies with overall business goals and user experience improvements.
- Has experience in lifecycle marketing, digital marketing, or related roles, preferably in a consumer tech or internet company.
- Demonstrates proficiency in marketing automation platforms (e.g., Braze, MoEngage, CleverTap) and web analytics tools (e.g., Google Analytics, Adobe Analytics).
- Strong data background and is able to write sql in BigQuery, Looker or similar platform.
- Possesses strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Is detail-oriented with excellent project management skills to manage multiple campaigns and priorities effectively.
- Hybrid flexible working that focuses on outcomes over hours.
- Holistic rewards package covering your financial, physical & mental health.
- Multi-directional career development across all levels.
- Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.
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