Commercial Manager (Digital & Omni-channel)

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Key Responsibilities

Digital & E-commerce Dominance (Primary Focus)

• E-Marketplace Strategy: Drive aggressive growth across Shopee, Lazada and TikTok Shop by optimizing store performance, traffic and conversion rates.
• Social Commerce: Lead TikTok Shop and social selling initiatives, aligning closely with KOL/KOC activities to convert viral content into revenue.
• Performance Tracking: Monitor digital P&L, ROAS and CPAS to ensure marketing investments deliver profitable returns

Strategic Collaboration (Brand & LEAP Teams)

• Brand Alignment: Partner closely with the Brand Team to ensure all commercial promotions and digital storefronts align with brand guidelines and luxury positioning.
• LEAP Team Integration: Collaborate with the LEAP Team on supply chain, logistics, and operations to deliver a seamless, high-quality customer experience and strong fulfillment performance.
• Omnichannel Sync: Align online and offline campaigns to avoid channel conflict while maintaining a consistent premium brand image

Advanced Analysis & Inventory Health

• Data-Driven Demand Planning: Leverage e-commerce trends and historical data to drive accurate monthly and quarterly forecasts.
• Smart Stock Allocation: Optimize inventory across retail and e-commerce channels to minimize stockouts and reduce aging inventory.
• Profitability Analysis: Partner with Brand Managers and stakeholders to analyze P&L and provide actionable insights for business optimization

Digital Brand Launchpad

• Commercial Roadmap: Develop digital-first launch strategies for new brands, ensuring strong visibility across key online platforms.
• Execution Excellence: Oversee end-to-end launch execution, including stock readiness and optimized marketing assets

Requirements

• Experience: Minimum of 3 years' hands-on experience in digital e-commerce platforms, including Lazada, Shopee and TikTok Shop.
• Cross-functional Collaboration: Strong ability to work closely with Brand Marketing and Operations (LEAP) teams to drive aligned business outcomes.
• Analytical Capability: Proven ability to manage P&L, analyze complex data sets (e.g., AOV, CLV, conversion rates) and translate insights into actionable strategies.
• Agility & Mindset: Possesses a growth-oriented mindset, with the ability to move quickly, solve problems under pressure and adapt to the fast-evolving Vietnam digital landscape

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let's grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA's employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA's T&E team before you submit candidates' resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.