BUSINESS OFFICE MANAGER
Indexed description
Working closely with the Business Director and leadership team, you'll oversee a variety of functions including marketing and business development through to HR, technology, compliance and day-to-day operations.
This is a varied role that would suit someone who enjoys taking ownership, improving processes and being involved across every part of a growing business.
The Role
The Business Manager is responsible for ensuring the business operates efficiently, professionally and consistently across all areas. You'll lead the coordination of internal operations, marketing, systems, recruitment, compliance and business administration.
You'll enjoy solving problems, introducing new ideas, coordinating multiple projects and making sure nothing falls through the cracks.
Key Responsibilities
Marketing & Business Development, with responsibility for ensuring the business maintains a consistent, professional presence across all channels. Planning, coordinating and creating marketing content, and supporting the preparation of client proposals and bid documentation.
Business Operations, overseeing the day-to-day running of the business, reviewing and improving business processes and procedures and leading operational improvement projects.
Technology & Systems, helping to drive continual improvement across the company’s systems
People & HR, Coordinating recruitment activities, maintaining employee records, arranging and managing training, CPD and professional memberships.
Team Coordination, acting as the central coordination point across the business.
Compliance & Governance, supporting ISO 9001 and ISO 14001
Finance & Administration support
About You
You'll enjoy variety and thrive in a fast-paced environment where no two days are the same. You're naturally organised and proactive and enjoy taking ownership of projects from start to finish. You have excellent attention to detail, are comfortable using technology and enjoy finding smarter ways of working.
Skills & Experience Required
- Proven track record in a Business Manager / Office Manager role or similar, incorporating marketing experience.
- Experience implementing or improving business systems and processes.
- Strong administration and organisational skills.
- Excellent written and verbal communication.
- High attention to detail.
- Experience using Microsoft365, including SharePoint.
- Experience using CRM systems such as HubSpot.
- Experience coordinating and creating marketing activity.
- Experience supporting tender submissions, bids or business development.
- Able to manage multiple priorities with minimal supervision.
- A practical, positive and solutions-focused approach.
Why apply for this role?
You'll be joining a modern, forward-thinking consultancy that genuinely embraces innovation and encourages people to develop, personally and professionally. You will be joining a team where you have the opportunity to make a real impact on the business, with the freedom to introduce ideas, improve processes and help shape our future.
Benefits
- Competitive salary.
- 25 days annual leave.
- Birthday day off.
- Private healthcare
- Salary sacrifice schemes including electric vehicle and Cycle to Work.
- Ongoing training and professional development.
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