Regional Manager

Description

ABOUT US:

Cornerstone Residential is dedicated to delivering exceptional service and performance to investors, property owners, and residents. Our mission is to maximize revenue for our partners while preserving and enhancing the assets we manage. We prioritize resident satisfaction to maintain occupancy and drive income growth. Our comprehensive management services include full accounting, payroll, reputation management, and auditing, along with investment analysis, due diligence, and support for property acquisitions to align with our clients' strategic goals.

Job Summary

As a Regional Manager with Cornerstone, you will oversee many properties in a portfolio. You will make decisions in order to achieve the overall objectives of the communities in your region. You’ll hire, train, mentor, lead and inspire a team of property management professionals. You’ll oversee financial budgeting and reporting and you’ll manage the marketing and leasing efforts for all apartment communities in the portfolio.

If you possess a customer-focused mindset, can oversee or be a part of the daily operations and management of a multi-family residential community, and want to be a part of our company’s growth, we want to hear from you!

The ideal candidate should have experience with Market Rate lease-up and LIHTC affordable multi-residential properties. This is a HUD Regional Manager for the Los Angeles and San Bernardino area, and must have HUD and LIHTC experience.

CLASSIFICATION: Full-Time Salary/Exempt

COMPENSATION: TBD (Eligible for Quarterly Bonuses)

Responsibilities

The Regional Property Manager is a business and team leader. They are responsible to the overall success of their portfolio. Key responsibilities include:

Manage property operations

• Inspect Property on a regular basis and verify the condition of vacant units on both scheduled and unscheduled intervals.
• Manage daily property requirements and maintain long-range capital improvements planning.
• Ensure all monies received are deposited and recorded on a regular basis and confirm proper bookkeeping procedures are followed.
• Review weekly/monthly property status and financial reports.
• Promptly respond to residents’ concerns, comments, and/or complaints.
• Create a sense of team among properties while maintaining the policy of non-fraternization.
• Review and refer to any liability claims, legal complaints, or other violations to the legal department and/or corporate office.
• Cultivates and retains relationships with owners, partners and executives for assigned portfolio.

Oversee property maintenance with the assistance of the maintenance team

• Review reports for repairs and maintenance and evaluate timely completion of work orders.
• Oversee compliance with required permits for operating the property, such as, poll, elevator, etc.
• Monitor electric, water, and gas usage on the property.
• Ensure make ready turn times being met in compliance with company policy.

Maintain And Manage All Financial Responsibilities

• Review and approve yearly operating budgets/forecasts and sales/marketing plans. Oversees compliance with budget goals.
• Control costs by reviewing expenses on an on-going basis.
• Review and approve capital invoices for payment in a timely manner.
• Review variance reports and other weekly reports.
• Assist and review reclass and accrual needs with site and accounting team.

Manage property personnel

• Create, mentor, and manage a cohesive property management team in accordance with policies.
• Coordinate orientation and ongoing training programs for property managers.
• Review and approve performance reviews for staff and make recommendations for salary increases and/or advancement.

Manage time off for property managers and submit payroll for processing

• Ensure staff completes new hire safety orientation, as well as annual safety training.
• Follow company procedures and report any Workers Compensation issues and/or employee incidents immediately to the Workers Compensation carrier, to management, and to Human Resources.
• Develop employee performance goals and plans. Work with Human Resources on any employee concerns and terminations.

Manage, create, and monitor marketing activities

• Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the property.
• Review and provide input on the creation of marketing surveys and approve marketing strategies to secure prospective residents.
• Consistently reviews, evaluates and interprets market conditions and recommends adjusted rental and renewal pricing strategies as needed to drive occupancy and revenue growth.
• Ensures that web sites and collateral materials are accurate and updated.

Perform other duties as assigned or requested to support property operations

Requirements

• Minimum 4 years’ experience in multi-family property management
• Minimum 2 years' HUD experience required
• Minimum 2 years' LIHTC experience required
• Market Rate Portfolio
• Minimum 1 years of Regional Manager Experience required
• Working knowledge of Real Page or other property management software.
• Must have reliable transportation, maintain auto insurance, and have a valid driver’s license
• Strong communication and customer service skills
• Strong analytical and computer skills
• Solid communications skills and ability to effectively communicate recommendations directly to senior management
• Ability to develop, plan and implement short and long-range goals
• Desire to work in an entrepreneurial, fast paced environment

TRAVEL: Ability to travel as needed for site visits and company meetings. Est 50% and/or based on needs of the portfolio.

Preferred

• Bachelor’s Degree preferred
• CAM, CPM, ARM, or CCRM certification
• Bilingual or multilingual skills
• Advanced proficiently with Real Page property management suite of products

Benefits

• Medical, Dental, and Vision
• Supplemental Insurance available
• Employer paid Life, AD&D, LTD, and STD
• 401k Plan
• Paid Vacation Time
• Paid Sick Time
• Opportunity for career advancement and continued education

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.