Regional Operations Manager

Regional Property Manager

LSA Management

Charlotte, North Carolina, United States (On-site)

LSA Management is a property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As a Regional Manager at LSA Management, you will oversee multiple properties within your assigned region, ensuring they operate efficiently and meet company standards. You will play a key role in driving financial performance, maintaining high occupancy rates, and ensuring resident satisfaction. You will work closely with Community Managers to align property goals with company objectives. A valid driver's license and reliable transportation are required.

The Skillset

· 3 years, proven experience in regional property management, preferably in the multifamily housing industry

· Travel required

· Strong leadership and team management skills

· Excellent financial acumen and budgeting skills

· Ability to work independently and as part of a team

· Strong communication and customer service skills

· Valid driver's license and reliable transportation required

· Proficient in using property management software (Yardi Voyager and RealPage preferred)

· Knowledge of LIHTC and affordable housing regulations required

· Proven ability to oversee day-to-day operations across multiple multifamily communities.

· Skilled in evaluating property performance, including occupancy trends, rent collections, and maintenance efficiency.

· Experience implementing operational best practices to enhance resident satisfaction and asset value.

· Strong financial acumen with the ability to analyze property-level financials, control expenses, and drive revenue growth.

· Proficient in monitoring budgets, forecasting, and ensuring alignment with ownership goals.

· Capable of identifying financial risks and opportunities to optimize NOI (Net Operating Income).

· Effective leader with experience mentoring Community Managers and on-site teams.

· Builds high-performing teams through coaching, performance management, and clear goal-setting.

· Fosters a culture of accountability, collaboration, and continuous improvement.

· Deep understanding of federal, state, and local housing regulations, Fair Housing laws, and landlord-tenant laws.

· Resident & Stakeholder Relations

· Strategic Thinking & Problem Solving

Job Type

· Full-time

Salary

· $95,000 - $120,000 DOE

Benefits

· 401(k) with matching

· Dental, health, and vision insurance

· Employee assistance and discount programs

· Flexible schedule and spending account

· Life insurance

· Paid time off and parental leave

Schedule

· Location - North Carolina and surrounding region

· On call and/or Saturdays based on property needs

· Travel throughout portfolio required

License/Certification

· Driver's License (Required)

Join us at LSA Management and make a meaningful impact on our communities!