Business Analyst - Real Estate

Job Title: Business Analyst

Location: Chennai

Industry: Real Estate / Property Development

Experience: 5–8 Years

Role Overview

The Business Analyst will play a key role in analyzing business processes, gathering requirements, and supporting the implementation of technology solutions across real estate operations. The role involves working closely with cross-functional stakeholders to translate business needs into functional requirements, develop Business Requirement Documents (BRDs), and support the implementation and integration of ERP and CRM systems.

The incumbent will act as a bridge between business teams and technology teams to improve operational efficiency, streamline processes, and support digital transformation initiatives within the organization.

Key Responsibilities Requirement Gathering & Analysis

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Conduct workshops and discussions with internal teams to understand operational needs and challenges.
• Translate business requirements into functional and system specifications.

BRD & Documentation

• Prepare detailed Business Requirement Documents (BRDs) and functional specifications.
• Maintain comprehensive documentation of processes, workflows, and system requirements.
• Ensure proper version control and documentation standards.

Process Mapping & Improvement

• Analyse existing business processes and develop process maps and workflows.
• Identify opportunities for process optimization and automation.
• Recommend improvements to enhance operational efficiency.

System Implementation & Integration

• Support implementation of ERP, CRM, and other enterprise systems used across real estate operations.
• Work closely with IT teams and external vendors during system development, configuration, and deployment.
• Facilitate ERP/CRM integration with business processes and other systems.

Stakeholder Management

• Act as a liaison between business teams, technology teams, and external vendors.
• Ensure alignment between business objectives and system capabilities.
• Provide support during user acceptance testing (UAT) and post-implementation phases.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Engineering, or related field.
• Certification in Business Analysis (CBAP/PMI-PBA) or related certifications is an advantage.

Experience Required

• 5–8 years of experience as a Business Analyst.
• Prior experience in the real estate / construction industry is preferred.
• Hands-on experience with ERP or CRM implementations.
• Strong experience in BRD preparation, process mapping, and requirement documentation.

Key Skills & Competencies

• Strong business analysis and requirement gathering skills.
• Expertise in process mapping and workflow documentation.
• Good understanding of ERP and CRM systems.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.

Skills: process mapping,,brd preparation,documentation,,stakeholder management,erp/crm integration,requirement gathering,,system implementations