Marketing Operations Manager
Indexed description
Key Responsibilities
The role is split roughly 50/50 between operational program management and foundational product marketing:
1. Operational & GTM Strategy (50%)
- Centralization: Manage and track dozens of weekly/monthly feature launches, campaigns, and GTM activations. ( Described as "managing a program for the programs" rather than being a producer for a single campaign).
- Structure Building: Build operational workflows, trackers, and systems from scratch rather than just maintaining existing ones.
2. Foundational Product Marketing (50%)
- Product Marketing Basics: Develop positioning, overall value propositions, and use cases.
- Legal & Claims: Partner with the legal team to establish, test, and approve product marketing claims.
- Research & Segmentation: Assist the broader organization with quantitative segmentation of target personas, audiences, and positioning (collaborating heavily with the internal research/insights arm).
3. AI Automation (Emerging Priority)
- Workflow Optimization: Document team workflows and identify opportunities to save time using AI agents and tools.
- Prototyping: Directly prototype agentic workflows using consumer tools. The candidate is expected to lead this independently and pull in technical engineering resources only when blocked.
## Candidate Profile & Requirements
Must-Have Qualifications
- Strong Operational / Program Management Background: This is highly prioritized over a pure marketing background. Must excel at distilling complex, multi-stream information into clear, digestible systems.
- Full-Funnel Marketing Literacy: Needs to understand the entire marketing funnel (from brand strategy and campaigns down to growth, web, and performance), though deep execution in every single channel is not required.
Hands-on AI Proficiency: Must actively use and be passionate about AI in their daily workflows/personal life. Should be comfortable building basic dashboards and prototyping AI workflows
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