Account Coordinator

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a premier commercial real estate brokerage firm specializing in investment sales, financing, research, and advisory services. With a national platform spanning 80+ offices across the U.S. and Canada, the firm completed over 8,800 transactions in 2025, with $50.8 billion in sales volume. Our mission is to help our clients create and preserve wealth through exceptional real estate investment expertise and service.

The Account Coordinator, Property Marketing plays a pivotal role in supporting marketing production and financial analysis efforts. This position serves as the primary liaison between internal clients and the marketing team, ensuring seamless communication and project execution. The coordinator is responsible for managing relationships, overseeing project timelines, and maintaining quality standards across deliverables. The role involves balancing client service, project oversight, and collaboration with internal teams to ensure the successful delivery of marketing materials.

The base salary range for this role is $70,000 – $85,000 per year. Actual pay will be determined by factors such as education, experience, and job-related skills relevant to the role. Marcus & Millichap is a multi-state employer and posted salary ranges are provided in good faith for compliance with all relevant pay-transparency regulations. These ranges may not reflect potential compensation for positions based in other states or regions.

This position is fully remote.

Responsibilities

Workflow Management

• Independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management.
• Oversee agent marketing activities to ensure projects are initiated, tracked, and completed according to established standards and timelines.
• Act as the subject-matter expert on projects, guiding decisions related to deliverables.
• Proactively assess agent needs, identify opportunities for expanded support, and recommend services that enhance agent success.
• Build and maintain strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision.
• Investigate and resolve agent-related escalations, collaborating with leadership to address issues quickly and effectively.

Progress Reporting & Data Integrity

• Maintain up-to-date and accurate data across all relevant systems and tools.
• Monitor project progress and generate clear, articulate reports for internal stakeholders and leadership.
• Ensure reporting reflects current status, key milestones, and any risks or delays, enabling informed decision-making and proactive support.

May perform other duties as assigned.

Qualifications

• 3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department or within the commercial real estate or similar industry.
• Demonstrated experience reviewing complex, detail-intensive documents with a high degree of accuracy.
• Exceptional proofreading, editing, and quality control skills.
• Advanced ability to identify inconsistencies, errors, omissions, and formatting issues across large documents.
• Exceptional customer service skills with a focus on agent satisfaction.
• Experience using task management systems such as Asana or Jira in a professional setting.
• Strong technical proficiency across digital platforms.
• Self-motivated, adaptable, and able to work independently or collaboratively.
• Meticulous attention to detail and a process-improvement mindset.
• Ability to multitask and thrive in a high-volume, fast-paced environment.
• Creative and proactive problem solver who can navigate complex situations and provide solutions quickly.
• Familiarity with Commercial Real Estate terminology or willingness to learn.

Impact

By managing marketing project workflows, maintaining data integrity, and supporting agent success, the Account Coordinator plays a critical role in delivering high-quality projects and fostering lasting relationships across the organization.

Benefits

Marcus & Millichap offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Eligible employees may have access to the following benefits, subject to the terms of applicable benefit plans:

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources

Benefits eligibility, coverage, and employer contributions may vary based on position, employment status, location, and length of service. This summary is provided for informational purposes only and does not constitute a guarantee of benefits. Additional details will be provided during the hiring process or upon request.

We are an Equal Opportunity Employer and are committed to providing reasonable accommodation to qualified individuals with disabilities. If you need assistance with the application process or require a reasonable accommodation to perform the essential functions of this position, please contact us at [email protected].

Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.