Marketing Operations Manager

Marketing Systems & Operations Manager

A growing professional services firm in the Redmond area is seeking a hands-on Marketing Systems & Operations Manager to own and optimize the systems, data, automation, and reporting infrastructure that supports its marketing organization.

This is not a traditional creative or brand marketing role. We are looking for someone who thrives behind the scenes of a high-performing marketing organization, ensuring Salesforce, marketing automation, lead data, reporting, and workflows operate efficiently and provide clear visibility into performance and ROI.

What You'll Own

• Manage and optimize marketing operations within Salesforce, including campaign tracking, data integrity, reporting, dashboards, and attribution
• Build and maintain marketing automation workflows, segmentation, lead nurturing, and campaign processes
• Create dashboards and reporting that provide meaningful insight into campaign performance, lead activity, conversion, and ROI
• Improve lead flow and data processes between marketing and sales
• Identify gaps, inefficiencies, and manual processes, then develop scalable solutions
• Maintain data quality, campaign structure, tracking standards, and reporting consistency
• Support integrations and workflows across Salesforce, marketing automation platforms, landing pages, and other marketing technology
• Partner with marketing leadership to translate business needs into effective systems, processes, and measurable outcomes
• Manage multiple projects and priorities while ensuring accurate, timely execution

What We're Looking For

• Strong hands-on experience with Salesforce in a marketing operations environment
• Experience with marketing automation platforms such as ActiveCampaign, HubSpot, Marketo, Pardot/Marketing Cloud Account Engagement, or similar systems
• Strong understanding of CRM data, campaign tracking, lead lifecycle, automation, attribution, and reporting
• Experience building dashboards and turning marketing data into actionable business insights
• Demonstrated ability to improve workflows, troubleshoot systems and data issues, and create scalable processes
• Strong analytical and problem-solving skills with exceptional attention to detail
• Ability to work both strategically and hands-on within the systems

This is an excellent opportunity for a marketing operations professional who enjoys building the engine behind marketing, connecting systems and data to business results, and creating the infrastructure that allows a growing organization to scale.

Hybrid position based in Redmond, WA.