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Ripples Commerce Linkedin · Posted 1mo ago

Affiliate Operation Manager

Bangkok

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Indexed description

What you'll do:

  • Lead and manage affiliate operations across creator and seller campaigns, ensuring smooth execution from activation to delivery.
  • Manage and develop a team of Affiliate Campaign Specialists (CAMP) and Creator Managers (CM), ensuring clear roles, accountability, and team performance.
  • Plan team capacity and hiring needs based on campaign demand and business growth.
  • Ensure on-time and high-quality delivery of affiliate campaigns across all managed accounts.
  • Monitor and optimize operational performance and cost efficiency (PnL awareness, resource allocation).
  • Manage key client relationships and ensure service quality meets expectations.
  • Track campaign performance using platforms such as Kalodata and TikTok Affiliate tools, and drive improvements in activation and participation.
  • Coordinate with internal teams to improve operational efficiency, workflows, and campaign execution processes.
  • Design and execute strategies to acquire creators at scale through Ripples' affiliate network.
  • Build and maintain a strong and active creator community to support ongoing activation and engagement.
  • Stay hands-on in campaign operations when needed to ensure execution standards are met.

Qualification:

  • Bachelor's degree in Business, Marketing, or related field.
  • 5+ years of experience, with at least 2 years in a team leadership role.
  • Strong experience in affiliate marketing, creator operations, or e-commerce campaign execution.
  • Hands-on experience with TikTok Affiliate; experience with Shopee, Lazada, YouTube, or Facebook is a plus.
  • Familiar with performance tracking tools such as Kalodata or similar analytics platforms.
  • Strong operational mindset with the ability to manage execution at scale.
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