Client Retention Specialist (Remote)
Indexed description
Beyond Finance Client Retention Specialist (Remote) Reposted 2 Hours AgoSaved Easy Apply Remote or Hybrid Fond du Lac, WI, USA Easy Apply 19-20 Annually Entry level 19-20 Annually Entry levelFintech • Financial ServicesServe as primary point of contact for clients in financial hardship programs. Educate clients on program benefits, deescalate upset callers, assess financial situations, use CRM to track interactions, develop retention solutions, meet retention targets, and provide empathetic, high-quality phone-based customer service.Top Skills: CRM
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