Manager, Marketing & eCommerce Consulting EMEA

Position Overview

JOB DESCRIPTION

As Marketing and eCommerce Consulting Manager, you will work on projects to empower Hilton hotels across EMEA to optimise their online presence and channel performance. You’ll lead tactical campaigns and optimisation processes that drive meaningful results as a part of a large and dynamic team. In this role you will collaborate closely with media partners, regional stakeholders, and the broader Marketing and Loyalty team in order to support hotels on achieving their commercial performance targets.

Responsibilities

Position Summary:

This is a highly impactful role that encompasses the following areas:

Hotel Support

• Support hotels across EMEA in identifying opportunities to strengthen their online presence, improve campaign performance, and drive revenue during key periods.
• Work closely with media partners, hotel teams, and internal stakeholders to review performance, uncover insights, and recommend practical actions that support commercial goals.
• Spot successful approaches at hotel level and help turn them into repeatable solutions that can benefit the wider EMEA portfolio.
• Explore new ways to improve engagement and conversion across online channels, sharing learnings and best practices with the wider team.
• Collaborate positively as part of a busy, supportive team, building strong relationships and contributing to shared priorities across Marketing and eCommerce.
• Take a hands-on approach to delivery, confidently getting involved in the detail when needed to help move work forward and achieve results.

Direct Reports: None currently

Qualifications

What are we looking for

The success in this role will demonstrate itself through the following attributes and skills:

Required Qualifications

• BA / BSc / Bachelor’s degree or equivalent experience in lieu thereof
• A confident problem-solver who can use sound judgement to make decisions and move work forward.
• Comfortable using insight, data, and commercial understanding to identify opportunities and recommend practical actions.
• Clear and engaging communicator, able to share ideas, updates, and recommendations with confidence.
• Well organised and able to balance multiple priorities in a fast-paced team environment.
• Experience in eCommerce, digital marketing, or online performance, with an interest in using digital media & advertising channels.
• Previous hands-on experience with Google and Meta Ads. Proven ability to manage and optimise campaigns with clear performance outcomes.
• Proficient in Microsoft Office Suite

Preferred Qualifications

• Previous experience with Salesforce
• Previous experience with MicroStrategy and Power BI
• Previous experience working with or at digital agencies

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.