Operations Coordinator

Join One of Metro Detroit’s Top Real Estate Teams

The Logan Wert Real Estate Group is seeking a highly organized, detail-oriented, and driven Operations Manager to help lead and scale our growing business. This is a key leadership role for someone who thrives on creating systems, managing projects, solving problems, and ensuring an exceptional experience for our clients.

If you’re the type of person who loves organization, enjoys wearing multiple hats, can keep a fast-paced business running smoothly, and wants to play a major role in building something special, we’d love to hear from you.

As Operations Coordinator you will be responsible for creating, implementing, and managing the systems that keep our business operating at a high level.

• Build, implement, and manage systems for:
• Sellers
• Buyers
• Lead generation
• Database management
• Information management
• Administrative operations
• Create and maintain an Operations Manual documenting all processes, systems, and standards.
• Continuously identify opportunities to improve efficiency and scalability.

• Serve as the first point of contact for client inquiries and concerns.
• Coordinate with the Transaction Coordinator to ensure smooth contract-to-close processes.
• Maintain strong relationships with clients, vendors, and service providers.
• Keep the Lead Agent informed of issues requiring attention or resolution.

• Coordinate the development and implementation of marketing materials, social media campaigns, presentations, brochures, and promotional initiatives.
• Assist with database management and follow-up campaigns.
• Oversee implementation of the team’s annual client touch and relationship marketing programs.
• Coordinate and help execute client appreciation events and special campaigns.
• Coordinate video marketing campaigns and content initiatives.

• Assist in hiring, training, onboarding, and managing future administrative team members.
• Help establish accountability standards and performance expectations.
• Support the growth and scalability of the organization.

Qualifications

• Exceptionally organized and detail-oriented.
• Excellent Communication abilities, both written and verbal, to interact professionally with clients, team members, and external partners.
• Customer Service experience, with a focus on responsiveness, problem-solving, and creating a positive client and agent experience.
• Administrative Assistance skills, including calendar management, document preparation, data entry, and proficiency with office software and CRM tools.
• Proactive and highly accountable.
• High attention to detail, reliability, and ability to manage multiple tasks and deadlines in a fast-paced environment.
• Comfort with technology and willingness to learn real estate platforms and tools; experience in real estate or a related field is a plus.
• Real Estate experience is preferred.