Ecommerce Business Owner

Job Description

1.E-Commerce Strategy and Store Management

• Develop and implement platform-specific strategies to drive sales growth, customer acquisition, and brand visibility.
• Manage the day-to-day operations of the company's TikTok Shop and Shopee stores.
• Optimize product listings, search rankings, promotions, and campaign performance.
• Execute live-selling and content initiatives to improve customer engagement and conversion.

2. Content Marketing and Brand Development

• Develop localized marketing content aligned with Filipino consumer preferences, market trends, and customer needs.
• Build and manage relationships with KOLs, KOCs, influencers, and content creators.
• Collaborate with the marketing team to strengthen brand awareness and market presence.

3.E-Commerce Operations and Performance Management

• Monitor and analyze key performance metrics including sales, traffic, conversion, and customer feedback.
• Coordinate inventory management, fulfillment, and operational processes with stakeholders.
• Implement process improvements to enhance efficiency and control operational costs.

4.Platform Relationship Management

• Establish and maintain strong relationships with TikTok Shop and Shopee account management teams.
• Stay updated on platform trends, policies, tools, and growth opportunities.
• Secure platform support, campaign participation opportunities, and issue resolution assistance.

5.Market Intelligence and Business Development

• Monitor competitor activities, industry trends, and emerging opportunities.
• Provide market insights and recommendations to support business growth.
• Identify opportunities to increase market share, customer engagement, and revenue.

Qualifications:

• Minimum of three (3) years of experience in cross-border e-commerce platform operations.
• At least one (1) year of hands-on experience in TikTok Shop content management and live-stream operations.
• Proven track record of successfully launching, developing, and scaling e-commerce accounts from start-up stage to sustainable business growth.
• Experience in security products, consumer electronics (3C), automotive accessories, home appliances, or other product categories requiring customer education is highly preferred.