Regional Operations Manager

About the Role

This is a rare opportunity to take a defining leadership role at the heart of Greystar’s growing flex living platform in Spain. As Regional Operations Manager, you will own the performance of a portfolio spanning 7 assets, 4,500 units, and more than €1 billion in assets under management — with a direct line of sight from strategic planning through to day-to-day execution.

You will lead a team built for scale: an Operations Manager who oversees the full portfolio sits directly beneath you, supported by a General Manager embedded in each asset. Your remit is both strategic and hands-on — setting the direction, driving NOI growth, building the culture, and ensuring every property delivers a consistently excellent resident experience. The role is based at Greystar’s Spain headquarters in Madrid, with regular travel across the portfolio.

If you want to shape the future of an emerging asset class in one of Europe’s most exciting real estate markets — backed by a global platform with the ambition to keep growing — this is the role for you.

Key Responsibilities

Performance & NOI Growth

• Drive NOI growth across the portfolio by identifying and executing revenue-generating initiatives, managing costs rigorously, and optimising occupancy.
• Develop and own comprehensive annual business plans for each asset, translating strategic objectives into clear operational roadmaps.
• Lead the budgeting and reforecasting cycle, holding the team accountable to financial targets and acting swiftly on performance gaps.
• Review and interpret competitive intelligence, partnering with central teams on pricing, leasing, and marketing strategies that maximise revenue.

Operations & Asset Management

• Design, implement, and continuously improve the processes and procedures that govern operations across the entire portfolio, driving consistency and efficiency.
• Ensure all assets are impeccably maintained, fully compliant with applicable legislation, and safe for residents and team members at all times.
• Conduct regular asset inspections and operational reviews, escalating capital requirements and maintenance needs as required to protect long-term asset value.
• Define and manage procurement relationships for operating supplies, equipment, and essential services.

People, Culture & Development

• Build and sustain a high-performing, values-driven team culture across a geographically distributed portfolio.
• Invest actively in the development of the Operations Manager and General Managers, creating clear growth paths and a pipeline of internal talent.
• Recruit, onboard, and manage performance of team members in line with Company policies and values.
• Lead by example — inspiring a resident-first ethos and a mindset of continuous improvement throughout the organisation.

Strategy & Investment

• Act as a key operational voice in shaping the business plan for future portfolio acquisitions and developments in Spain.
• Provide on-the-ground insight to inform investment decisions, underwriting assumptions, and asset repositioning strategies.
• Build strong relationships with internal stakeholders — including asset management, investment, and finance teams — to ensure seamless cross-functional alignment

About You

You’re an experienced multi-site operations leader with a proven track record of driving occupancy, revenue, and operational performance across residential, hospitality, real estate, or another service-led sector. Commercially astute and financially confident, you turn data into action and deliver results.

You’ve successfully launched and scaled new assets, built high-performing teams, and know how to lead through influence rather than authority. Fluent in Spanish and English, you thrive in fast-paced environments, build strong relationships at every level, and bring the resilience, energy, and commercial mindset to make a lasting impact.

What We Offer

We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

About Greystar

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar.com/.