Business Operations Lead
Indexed description
Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we’ve entered.
We’ve raised over $140 million (Series A and Series B) from the world’s top investors, including Sequoia Capital and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.
We’ve built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world’s most traditional industries. We’re transforming how property transactions happen — faster, smarter, and better for everyone.
We’re not slowing down. The question is: will you be part of what’s next?
The Main Event: What You’ll Drive, Build, and Own
Strategy & Ownership
- Identify, prioritize, and lead high-impact growth initiatives across the customer journey
- Define success metrics and performance frameworks for key business funnels (buyer, referral, repeat buyer, etc.)
- Build business cases, set hypotheses, and drive experimentation to unlock new growth levers
- Work closely with CRM, Product, Data, and Marketing teams to translate insights into actionable programs
- Manage project delivery end-to-end — from ideation and stakeholder alignment to rollout and reporting
- Ensure consistent tracking and visibility of impact through dashboards and executive reporting
- Analyze funnel data to identify bottlenecks and recommend improvements
- Measure impact of initiatives through A/B testing, cohort analysis, and performance reporting
- Continuously iterate on strategies to improve conversion, referral, and retention metrics
- 4–8 years of experience in growth operations or business operations in a startup or tech environment
- Strong analytical and problem-solving skills — comfortable with funnel metrics, dashboards, and data-driven decision making
- Proven ability to lead cross-functional projects and deliver measurable outcomes
- Experience working with CRM, data, and product teams to drive performance
- Excellent communication and stakeholder management skills
- Familiar with AI tools and models to build agent solutions
- A bias for action — you’re as comfortable building a strategy deck as you are jumping into the data or a project sprint
- Exposure to real estate, fintech, or consumer marketplaces
- Working knowledge of tools like Saleforce, Coefficient, Zapier and BI tools
- Experience in scaling referral or retention programs
- Be part of a fast-scaling startup redefining the home buying experience in MENA
- Work with high-performing teams that value autonomy, data-driven decision-making, and impact
- Opportunity to drive end-to-end ownership of projects that shape Huspy’s growth trajectory
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