Contract Manager, Østbirk, Global Real Estate & Facility Services
Indexed description
You will be based in our Innovation House in Østbirk and be responsible for this location as well as our office location in Kolding.
What You Will Be Doing
In this role, you are not just managing contracts - you are shaping how our workplaces function. As the strategic partner and contract manager for our outsourced Facility Management providers, you oversee service delivery, performance and commercial agreements across both hard and soft services, while the FM partners are responsible for daily operations and maintenance.
As the key on-site contact for workplace matters, you build strong relationships with stakeholders and ensure their needs are translated into effective solutions delivered in partnership with our FM providers.
You will, among other things:
- Take the lead as the primary point of contact for all Real Estate & Facility Services matters
- Represent your site in global governance forums, connecting local needs with global standards and initiatives
- Manage and follow up on service contracts and SLAs, ensuring high performance and continuous improvement
- Identify opportunities to optimise services, cost, and quality
- Plan and follow up on maintenance and operational activities
- Coordinate projects and improvements aligned with regional strategy
- Maintain strong relationships with landlords, insurers, and business stakeholders
- Ensure health, safety, and regulatory compliance, including acting as local fire warden
You will work confidently with budgets and cost structures, ensuring transparency and control across all site activities. This includes:
- Managing budgets, forecasts, and financial follow-up
- Overseeing procurement and compliance at site level
- Handling invoice processing and cost tracking
- Supporting the business with future budget planning for Facility Management
Who We Are Looking For
You are someone who naturally takes ownership and brings structure to complexity. You enjoy balancing strategic priorities with operational execution, bringing clarity to planning processes, maintaining financial oversight and ensuring consistent follow-up on performance and objectives.
You likely bring:
- Experience with operation and maintenance of office buildings
- A strong understanding of contract management and service delivery
- Solid financial acumen and experience managing budgets and cost control
- The ability to navigate stakeholders across different levels and functions
- Service-minded and positive, with a proactive mindset
- Structured and reliable, yet able to act quickly when needed
- Comfortable working with the Microsoft 365 suite (Excel, PowerPoint, SharePoint)
- Fluent in English, both written and spoken
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