Call Agent

Are you confident on the phone, comfortable talking to strangers all day, and driven by hitting your numbers? We're hiring a Call Agent to join our Poland team, making outbound calls to generate new business leads for Adasoft, with some variety along the way helping our marketing team get Adasoft's name out there.

This is a high-volume calling role. You'll spend most of your day on the phone, working through call lists, opening conversations with new companies, and passing qualified leads to our Sales team. You'll also get to pitch in on promotional campaigns and outreach initiatives, so the role isn't just dial-after-dial.

What you'll do

• Make outbound calls all day, every day, working through prospect lists to reach new potential clients.
• Deliver a clear, confident pitch introducing Adasoft and find out if there's a real opportunity.
• Qualify each call and log the outcome — interested, not interested, callback, no answer.
• Pass qualified leads on to Sales with the right notes so they can pick up the conversation smoothly.
• Get involved in marketing and promotional pushes — campaigns, events, and initiatives designed to boost Adasoft's visibility and bring in new business.
• Help book meetings and coordinate calendars between prospects and the sales team.
• Keep call records and CRM entries accurate.
• Stay in sync with teams in other countries so nothing falls through the cracks.

What you need

• Some experience on the phones: telemarketing, cold calling, call center, or similar.
• Clear, confident verbal communication (this is a talking job).
• Comfortable making call after call without losing energy or motivation.
• Target-driven, you like knowing your numbers and want to hit them.
• Organized enough to keep accurate records while moving fast.
• Comfortable with basic computer tools (Microsoft Office, CRM systems).
• Based onsite in Wroclaw, full-time.
• Fluency in Polish is required, as this will be the primary working language. A good command of English is essential to ensure smooth communication with colleagues across our international team.

Nice to have

• CRM experience.
• Experience supporting marketing, promotional, or commercial campaigns.
• Experience in B2B, industrial, or technical sales.
• Spanish language skills.
• Experience working with international teams.

Our Commitment to Diversity and Inclusion

Ethnic and cultural diversity, gender equity, and the inclusion of people with disabilities are essential to creating a work environment where everyone can truly be themselves. In line with our social commitment, Adasoft works to promote equal opportunities that allow us to attract, develop, and retain talent regardless of gender, origin, ethnicity, or sexual orientation.