Oncology Liaison

In-Office Position / Travel

Employment Type: Full Time

Benefits: M/D/V, Life Ins., 401(k), PTO, Paid Holidays

SCOPE: Develops positive business relationships to increase oncology & hematology new patient Physician Referrals in order to achieve annual territory organic growth goals. Support and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards and Shared Values.

Northwest Cancer Centers is the most advanced oncology group in Northwest Indiana. Our physicians have combined decades of experience and received their training at highly acclaimed research institutions both nearby in Chicago and across the world. Our Gynecologic Oncology team offers an integrative approach to the diagnosis, treatment and surgical management of women cancers. Our focus as physicians is to give you the right diagnosis and guide you as medical experts. We take pride in using a comprehensive approach towards our patients’ health. We believe that long-term care after cancer treatment is as important as your current treatment.

Work may require travel by automobile approximately 50% of work week. Sales development people regularly work outside the office in order to call on customers to make sales.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform marketing and sales activities for an assigned geographic area to achieve or exceed assigned objectives. Using consultative selling skills, initiates contact with non-oncology physicians and key staff to engage customers, source needs, and recommend service solutions in order to market USON affiliated Practice's oncology services and increase the number of new oncology patient referrals.
• Establish and maintain strong long-term relationships with referring physicians in the territory. Implements sales, marketing, and outreach plans, presentations, and strategies designed to develop incremental referrals, new referral relationships, and meet customer needs.
• Develop a basic understanding of regional business conditions relating to the industry, competition, and relevant business trends. Identifies future growth opportunities for new services.
• Relays physician feedback and market trends data to practice leadership. Works with management to identify and execute business solutions to market and customer issues.
• Works collaboratively with practice physicians and practice leadership in identifying and facilitating referring physician and community based sales or outreach activities.
• Works with practice management team to ensure timely resolution based on customer feedback.
• Responsible for ensuring the efficient adherence to certain administrative duties, including timely completion of expense reports, use of automation tools such as CRM, detailed sales metric reporting and analysis, and business planning. Responsible for managing travel expenses within guidelines and budget.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelors degree in business or health and at least five (5) years healthcare marketing or three (3) healthcare service sales experience required.
• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and databases.
• Ability to be successful with a consultative selling model.
• Ability to understand business intelligence reporting and impact of growth initiatives on practice's financial viability.
• Proven ability to prioritize opportunities and convert it into a successful sale for developing and maintaining existing business.
• Comfortable delivering presentations and good relationship skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK

Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients.

Work may require travel by automobile approximately 50% of work week. Sales development people regularly work outside the office in order to call on customers to make sales.