TERRITORY SALES MANAGER
Indexed description
Position Responsibilities May Include
- Plan, organize, maintain, develop, and grow a volume driven and profitable base of target and core dealers.
- Target and sign-up Dealers within assigned territory.
- Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.
- Maintain and improve sales revenue and gross margin.
- Maintain an accurate call schedule to assigned and target customers
- Follows up on all commitments to customers in a timely manner
- Collaborate with DSRs, Refrigeration VP, Commercial Managers, Food Service VP, Branch Managers and their teams to increase sales within the assigned branches within territory
- As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.
- Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.
- Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.
- Periodically reach out to customers to determine satisfaction with the organization, products and services
- Monitor competitive activity and trends within territory.
- Expand knowledge base of the company’s products and features.
- Understand and follow work instructions, operating procedures and company policies.
- Perform additional projects/duties to support ongoing business needs.
- Report and track progress and success through monthly performance reviews with Regional Sales Manager
- Ensures work is aligned with the Regional’s expectations, goals, and vision
- Accountable for implementation of policies, processes, and procedures for short-term results
- Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director
Knowledge & Skills
- Proficient sales ability with the ability to build and action a robust sales plan
- Excellent communication and presentation skills; both verbal and written
- Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.
- Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
- Strong organizational and multi-tasking and time management skills
- Ability to focus and high level of attention to detail
- Ability to read and interpret construction documents and drawings/plans
- Knowledge of HVAC, Refrigeration and food service products, services, customers and market trends
- Demonstrates discernment and sound judgment
- Self-motivated with the ability to work autonomously with minimal supervision
- Ability to apply good judgement, strong work ethics and integrity on the job.
- Minimum 5 years of sales experience preferably within the HVAC industry
- High School Diploma or GED equivalent
- College degree preferred
Physical Requirements / Work Environment
- Must be able to perform essential responsibilities with or without reasonable accommodations
- Area Sales Manager
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