Sales Development Representative
Indexed description
Position Overview
We’re looking for a proactive and driven Sales Development Representative (SDR) who can support our client acquisition efforts through consistent outbound outreach, lead qualification, and effective appointment setting. This role is ideal for someone who thrives in a fast-paced environment, enjoys talking to decision-makers, and knows how to uncover real prospects through smart conversations. You’ll work closely with the Business Development Manager to refine targeting, messaging, and conversion strategies.
Key Responsibilities
- Make daily outbound calls to cold, email campaigns and warm prospects to generate interest and initiate conversations.
- Conduct Email Campaigns for prospecting leads.
- Qualify leads using the BANT framework and align them with our Ideal Customer Profile (ICP).
- Book qualified discovery calls and follow the appointment-setting process.
- Use and improve calling scripts, objection-handling techniques, and outreach messaging tailored to the outsourcing industry.
- Maintain accurate records of all activities inside HubSpot CRM.
- Leverage tools like Apollo, Sales Navigator, and email/SMS follow-ups to increase contact and conversion rates.
- Collaborate with the Sales Manager to refine targeting, outreach sequence performance, and market approach.
- Provide weekly reports on outreach performance, lead quality, and insights from conversations.
- At least 2 years of outbound sales or lead generation experience (preferably in BPO or staffing).
- Comfortable making 100-150 calls per day and engaging with C-level and management-level prospects.
- Excellent English communication skills—clear, confident, and persuasive.
- Strong experience in appointment setting, lead qualification, and objection handling.
- Familiarity with:
- HubSpot
- Apollo
- LinkedIn Sales Navigator
- Tech-savvy, organized, and able to adapt to different tools and processes.
- Highly driven, self-motivated, and eager to hit weekly and monthly targets.
- Experience working in a remote sales environment.
- Background in outsourcing, staffing, BPO sales, and IT services
- Understanding of outsourcing & IT system pain points and the value of Philippine offshore talent.
- Actively prospect via personal network, LinkedIn Sales Navigator, and other approved channels.
- Focus on potential clients in staffing, recruiting, Employer of Record (EoR), Managed Service, Contractor of Record (CoR) sectors and clients needing IT services (new or enhanced)
- Top Markets: USA, Australia, Canada, UK, APAC – Global Coverage
- Book a minimum of 15 qualified meetings per month with decision makers.
- Ensure leads are accurately tagged, tracked, and updated in HubSpot.
- Effectively use company-provided tools: LinkedIn Sales Navigator, Apollo,HubSpot, and APNtalk.
- Request for additional tools/resources may be submitted, subject to Company approval.
- Maintain a flexible work schedule, with performance measured against activity KPIs and meeting targets.
- Ensure quality in outreach and lead qualification while consistently meeting agreed performance benchmarks.
- Actively participate in weekly sales meetings.
- Provide feedback, suggestions, and recommendations to improve processes and help the Company meet targets.
- Work with a collaborative team focused on growth and innovation.
- Access to continuous training, coaching, and skills development in sales and outbound strategies.
- Opportunities for career progression within the Sales and BD team.
- Competitive compensation and performance-based incentives.
- A culture that values excellence, teamwork, and continuous improvement.
- A fun place to work!
“Sales Development Representative – [Your Name]”
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