Operations Intern → Full-Time

About the Role

This is not a classic ops internship. We don't want someone who manages operations — we want someone who automates them away. You'll report directly to a founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs. If something is broken, you fix it. If something is manual, you kill it.

This is a 3–6 month paid internship with a clear path to convert into a full-time Operations role for the right person. We're a pre-seed healthtech startup building a personalized preventive health platform — biomarker testing, clinician-reviewed insights, and concierge support for members across Europe.

What You'll Do

• Own the customer experience end-to-end: onboarding, blood draw scheduling, results delivery, and retention

• Coordinate multi-stakeholder partnerships across Europe — lab partners, phlebotomy clinics, and supplement manufacturers

• Build and maintain internal ops tooling and automation workflows using n8n, Make, Zapier, Notion, Linear, and Airtable

• Write Python scripts to eliminate repetitive manual work

• Design and scale operational playbooks so we can grow to 10× the customers without 10× the headcount

• Identify process gaps and drive fixes independently, with speed and low overhead

What We're Looking For

Hard requirements (dealbreakers):

• Native German proficiency — you will communicate daily with German clinics, partners, and customers

• Fluent English (written and spoken)

• Eligible to work in Germany; visa sponsorship is not available

• Able to work on-site in Berlin, Monday–Friday (in-person presence required)

Required skills & experience:

• 0–2 years of experience in operations, logistics, or a related field

• Pursuing or recently graduated from a rigorous program (engineering, business, life sciences, or computer science)

• Hands-on experience with workflow automation tools (n8n, Zapier, Make) and Python scripting

• Experience building internal tooling with Notion, Linear, and/or Airtable

• Experience coordinating complex, multi-party partnerships — ideally across European markets

• Proven track record of owning customer experience end-to-end

• Owner mindset: fast execution, comfort with ambiguity, and a bias toward action

• Genuine enthusiasm for preventive health and longevity

Compensation & Benefits

• Salary: €30,000–€36,000 annually (internship rate; full-time compensation reviewed upon conversion)

• Internship duration: 3–6 months with a defined full-time conversion path

• Direct exposure to founding-team decision-making and real ownership from day one

Location

• Berlin, Germany — fully on-site, Monday through Friday

• Remote work is not available for this role

• Visa sponsorship is not provided

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