Commercial Operations Expert

We are PHOENIX Pharma, part of PHOENIX Group - Europe’s leading pharmaceutical wholesaler, pharmacy operator and service provider for the pharmaceutical industry. Every day we provide our clients with medicines and medical products that are always in the right place at the right time in all 29 countries where PHOENIX Group is represented. The vision of the PHOENIX Group is to be the partner of choice for simple and direct access to healthcare products and services across Europe.

At PHOENIX Pharma we share one cause – to contribute to the better future for healthcare. We believe that people are at the heart of our success.

People who share our ideas, take an active stance, and want to be better at everything, every day. If you believe in the culture of „growing together “and share our cause for the health of Bulgarian society, join us.

People we support, value, and develop. People to whom we offer not only the stability and security of a company that is a market leader and preferred international partner for direct access to healthcare services and products, but also the opportunity to contribute to our innovative business strategy and the ever-evolving technologies we create.

We are looking for a Commercial Operations Expert to join our dynamic team and play a key role in managing supplier relationships, driving strategic initiatives, and optimizing commercial processes to ensure sustainable growth and competitive advantage.

Key Responsibilities:

• Maintain and develop relationships with suppliers – act as the main point of contact, participate in meetings, and negotiate commercial and marketing activities.
• Analyze market trends and propose strategies to ensure competitive advantage and optimize the product portfolio.
• Identify and recommend new partners for establishing business relationships.
• Coordinate the execution of agreements and commitments related to purchases, sales, turnover, and growth targets.
• Forecast and plan purchases and sales in line with discount targets and commercial terms.
• Manage promotional activities – set up campaigns, check stock availability, monitor performance, and track compensations.
• Prepare and deliver sales reports and analyses within agreed deadlines.
• Provide technical and administrative support – assist with new product setup, prepare offers, handle correspondence, and support team initiatives.

The role will be a perfect match for you if you are or possess:

• Excellent communication, problem-solving, and cross-functional collaboration skills;
• Ability to manage multiple projects in a fast-paced, dynamic environment;
• Strong negotiation and relationship-building skills with external partners;
• Strategic thinking and a proactive approach to identifying opportunities;
• High attention to detail combined with strong organizational skills;
• Analytical mindset with the ability to interpret data and make informed decisions;
• Adaptability and resilience when working under pressure or tight deadlines;
• A team-oriented attitude with a willingness to support colleagues and contribute to shared goals.

Requirements:

• Master's degree in Business Administration, Economics, Pharmacy or related field;
• 1+ years of experience in sales operations, business development, sales analysis or similar position in the pharmaceutical industry;
• Strong analytical skills with proficiency in Excel, Power BI, Word, Power Point and similar tools;
• Knowledge of CRM systems and commercial data sources;
• Fluent in English;
• Proficient in MS Office.

The company offers:

• An opportunity to join a stable, international organization with a leading market presence across Europe;
• A positive and supportive team of experienced professionals;
• Comprehensive onboarding and initial training;
• Real prospects for professional growth and long-term career development;
• Additional health insurance, including dental coverage;
• Monthly food vouchers worth 102,26 euro;
• Sport cards at preferential rates;
• Corporate discounts on various products and services;
• Special gifts for personal and company occasions;
• A flexible hybrid work model.

Please send us your recent resume if you recognize this role as a career opportunity for you. Only short-listed candidates will be contacted.

All applications will be treated in strict confidentiality.