Director, Business Relationship Management - Customer Experience

Optum Director, Business Relationship Management - Customer Experience 4 Hours AgoSaved In-Office Eden Prairie, MN, USA 135K-231K Annually Expert/Leader 135K-231K Annually Expert/LeaderArtificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • AnalyticsLead development and execution of a Voice of the Customer and business relationship management capability for Corporate Real Estate. Design survey frameworks, partner with analytics, convert feedback to improvement plans, and present executive-level insights to drive service quality and accountability.Top Skills: Customer Feedback ToolsDashboard/Reporting EnvironmentsService Management SystemsSurvey Platforms