PE - Inside Sales & CRM Associate (U.S. Clients)

Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams. Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.

About The Role

We are looking for organized, detail-oriented professionals to join MyOutDesk as Sales Support Representatives supporting U.S.-based clients. In this role, you will be the operational backbone of a sales team — keeping the CRM up to date, managing lead pipelines, following up on proposals, and making sure no opportunity goes cold.

This role is for someone who is comfortable working in a CRM, communicates professionally in English, and understands how to keep a sales pipeline moving through consistent follow-up and accurate record-keeping.

Key Responsibilities

• Manage and update CRM records — contacts, deal stages, notes, and activity logs
• Follow up with leads and prospects via phone and email at defined pipeline stages
• Schedule discovery calls, demos, and follow-up appointments for the sales team
• Track proposal status and flag stalled deals proactively
• Handle inbound inquiries and qualify leads against defined criteria
• Execute outreach sequences and cadences using CRM or automation tools
• Maintain pipeline accuracy and deliver regular status reports
• Meet weekly activity targets: follow-up rate, pipeline updates, and appointments set

• Managed a CRM pipeline for a U.S.-based sales team or client
• Made outbound follow-up calls or sent outreach emails in English
• Worked with defined lead qualification criteria and escalation rules
• Hit weekly or monthly activity metrics in a sales support role

• Bachelor's degree in Business, Sales, Marketing, or a related field preferred
• 2+ years of experience in a sales support, CRM, or customer-facing role — BPO or U.S.-client experience preferred and must be documented on your resume
• Excellent verbal and written communication skills in English (C1)
• Your last 3 positions should reflect an average tenure of at least 1 year per role; this will be verified during the screening process
• Strong interpersonal and relationship-building skills
• Hands-on CRM experience (HubSpot, Salesforce, GoHighLevel, or similar) — required
• Comfortable making occasional outbound calls and sending professional emails in English
• Ability to work independently and collaboratively in a team environment
• Results-oriented mindset with a passion for sales and client success
• Bachelor's degree or relevant experience preferred

• Competitive salary based on experience
• Immediate payroll enrollment from Day 1 — fully registered under Peruvian labor law (Régimen General)
• 100% statutory benefits — CTS, gratificaciones, vacaciones, and AFP/ONP contributions per Peruvian regulations
• Private health insurance — Rímac EPS coverage from the start
• Long-term career placement with a single dedicated U.S. client
• Fixed U.S. business hours — no rotating shifts
• Exposure to U.S. business standards, tools, and professional culture
• Career growth opportunities — many of our Associates grow with the same client for years