Sales Development Specialist

We’re now looking for a motivated Sales Development Specialist to join us at the Jensten Group. You’ll be based from either our Kidderminster or Cheadle Hulme office, and we offer hybrid working options once settled into the role. Reporting to the Branch Director and working closely with our Account Exec’s, the main purpose of the role is to proactively identify, research, and engage with Commercial Insurance prospects, supporting the growth of the business through high-quality lead generation, which our Exec’s will hopefully convert. Some key objectives & responsibilities will include:

• Drive targeted generation of new business leads.
• Conduct outbound calls to prospects, qualifying leads and booking appointments for Account Executives (AE’s).
• Collaborate closely with AEs and attend regular sales and pipeline meetings to align priorities and share insights.
• Use CRM (Acturis) to record all prospecting activity and maintain accurate opportunity data.
• Monitor and report on call activity.
• Encourage and support all staff in identifying potential leads for follow-up, subsequently researching and obtaining renewal dates and adding to the pipeline
• Maintain and update opportunity pipeline in offices to track prospecting progress and team contributions.
• Deliver weekly reports on lead generation activity, including: number of calls made, leads generated, appointments booked, and conversion rates
• To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA

As our Sales Development Specialist, you’ll have excellent communication and written skills with a keen eye for detail. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also be or have:

• Insurance background preferred (Commercial ideally)
• Previous experience in a sales/ new business generation type role (essential)
• Great customer service & sales skills
• Excellent telephone manner, being able to network & build working relationships easily
• Drive and genuine passion to learn and develop within Insurance
• Able to use initiative and can multi-task, updating relevant systems and admin

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover- a massive X4 of salary
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Professional qualification study support relevant to your role and career
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.