Inside Sales
Indexed description
The Inside Sales representative is responsible for all areas relating to sales & support. This position will be responsible for daily, weekly, and monthly sales, service, and support activities. This position must meet tight deadlines and a multitude of sales activities and is responsible for keeping each customer satisfied.
What You'll Do
- Prospecting potential customers and generating leads
- Quoting various standard and custom products to the customer.
- Update ERP system and set up pricing levels, update & maintain standard pricing sheets as necessary, and provide any special customer-related instructions.
- Follow up on open quotes and orders
- Manage sales-related projects
- Generate reports based on requirements from customers and for internal use
- Open quote Opportunities report and meeting
- Communicate with customers regarding product datasheets, catalogs, web interface, pricing, and follow up regarding the same.
- Manage Amran sales representatives, territories, accounts, and performances.
- Help customers and sales managers with customer forecasts, MINs, agreements, and follow-ups.
- Update data sheets, website, cross-reference sheets, and keep records of revisions.
- Create new data sheets for new models
- Follow through on sample/prototype approval process - Coordinate sample shipments, PPAP, and qualification-related activities
- Work on marketing projects such as pocketbooks, catalogs, website, etc.
- Work with quality on work instructions/procedures for sales. Keep up to date
- Work with customers on agreements, stock levels, and Min-Max. Updated ERP system for stock levels as necessary
- Communicate with customers on non-moving parts, excess, as well as spikes in usage
- Relationship management with customers
- Work on monitoring and reporting critical sales metrics/KPIs and drive initiatives to exceed targets
- Other duties as assigned
- A college degree or prior work experience in the related field of sales, service & support.
- Advanced computer knowledge and good interpersonal skills are required to handle customer requests and satisfy them.
- Strong communication and problem-solving skills are a must, particularly strong verbal communication and listening skills.
- Additionally, good typing, spelling, and written communication skills are necessary.
- Ability to multitask, work under pressure, meet deadlines, coordinate activities with various departments, and be able to thrive in a fast-paced work environment.
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