Inbound Sales Representative
Indexed description
Department Overview
Motorola Solutions designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola solutions fixed video and access control products have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
Reporting to the Inbound Sales Manager, you will serve as the essential first point of contact for our prospective customers. We are looking for a dynamic, highly customer-focused individual who is passionate about consultative sales.
In this role, you will actively listen to client needs, recommend the best solutions, and seamlessly guide warm, marketing-qualified leads through the buying process.
Key Responsibilities
- Lead Management: Promptly and professionally handle incoming inquiries via phone, web, and live chat from marketing-qualified leads.
- Consultative Selling: Conduct deep discovery by asking the right probing questions to uncover core customer needs, effectively matching them with our tailored products and services.
- Objection Handling: Confidently address and navigate customer concerns regarding pricing, features, or competitor alternatives to keep the sales process moving forward.
- Pipeline & CRM Management: Meticulously track all customer interactions, BANT qualification data, and contact details within our CRM system to ensure accurate forecasting.
- Strategic Networking: Bridge the connection between potential customers and sales team by ensuring high-quality lead transitions and building collaborative internal relationships.
- Product Mastery: Develop and maintain an in-depth understanding of our product suite, key benefits, and competitive advantages to serve as a trusted advisor to our prospects.
- Achieve Targets: Meet or exceed monthly and quarterly sales quotas and performance metrics.
- Experience: 2-3 years of B2B or B2C inside sales experience, with a proven track record of exceeding sales quotas and managing the full sales cycle.
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
- Skills: Demonstrates an engaging and persuasive telephone manner. Exhibits exceptional skills in both written and oral communication.Capable of effectively handling a daily workload of approximately 50 calls (e.g., BANT, MEDDIC).
- Technical Proficiency: Competent in standard computer applications and experienced with CRM software, specifically Salesforce and HubSpot.
- Attributes: Highly self-motivated, coachable, adaptable, and a team player capable of working in a fast-paced environment.
- Employment Authorization: Applicants must have legal standing for permanent U.S. employment; visa sponsorship is unavailable.
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- Bachelor's degree with 2 years of sales experience OR 3+ years experience in sales
- Candidates must be local to the Allen/Dallas area or willing to commute, as regular in-office presence is required for this role.
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
Our U.S. Benefits Include
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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