BDC Representative

The Business Development Center (BDC) Representative is responsible for owning and executing dealer acquisition strategy, including market segmentation, outreach planning, and pipeline development to drive revenue impact. This role independently identifies target markets, refines engagement strategies, and uses performance data to optimize lead quality and conversion outcomes. Acting as a strategic partner to Sales, the BDC Representative exercises independent judgment to influence pipeline direction and support overall business growth.

What You’ll Do

• Own and execute dealer acquisition strategy, including market segmentation, targeting, and outreach planning.
• Identify and prioritize target markets and dealer profiles based on business objectives and performance data.
• Develop, test, and refine outreach strategies to improve engagement, lead quality, and conversion outcomes.
• Analyze pipeline performance and market feedback to adjust strategy and optimize results.
• Make data-driven decisions on messaging, positioning, and approach to maximize revenue impact.
• Partner with Sales to align pipeline strategy with revenue goals and market opportunities.
• Influence pipeline direction by identifying trends, gaps, and opportunities for growth.
• Maintain CRM data integrity while leveraging insights to inform strategic decisions.
• Continuously evaluate and improve processes to increase efficiency, scalability, and overall effectiveness.

Are You A Fit?

What You Need

• A strong phone presence and the confidence to make high-volume outbound calls.
• Excellent verbal communication skills with the ability to build rapport quickly.
• A competitive, goal-oriented mindset with a drive to earn more through performance.
• The ability to stay organized and maintain accurate notes in the CRM.
• A willingness to learn, take coaching, and adapt to proven scripts and processes.
• Basic computer proficiency and comfort navigating multiple systems at once.
• Professionalism, reliability, and the ability to thrive in an in-office team environment.

Preferred Skills

• Hungry, driven, and highly motivated to perform, earn, and advance.
• Prior experience in a BDC, call center, or outbound sales environment.
• Strong ability to handle objections and keep conversations on track.
• Comfortable speaking with business owners and decision-makers.
• Solid organizational skills with the ability to manage multiple leads at once.
• Quick learner who can absorb product knowledge and talk tracks efficiently.
• Positive attitude with resilience in a high-volume calling environment.
• Familiarity with CRM systems (Zoho experience is a plus).

Physical Requirements

• Sitting for long periods of time.
• Staring at a computer screen for extended periods of time.

What We Offer You

• Competitive Salary
• Health Insurance (medical, dental, and vision)
• 401(k) Retirement Plan
• Performance Bonus
• Unaccrued PTO
• Incentive Stock Options
• Collaborative Work Environment