Inside Sales Representative

Company Summary

Established in 1984, Fluid Control Specialties, LLC. is a professional manufacturing representative for the environmental flow control industry. As a leading distributor of industrial flow and flow control equipment, specializing in valves, control valves, actuated valves, and valve accessories, Fluid Control Specialties, LLC. provides vital parts and services necessary for water treatment facilities to operate at peak efficiency. FCS joined Vessco Water in 2021.

Position Summary

The Inside Sales Rep will be responsible for a range of administrative and coordination responsibilities, including answering calls, supporting sales operations, coordinating service requests, maintaining accurate records, and organizing trade show participation to promote business growth. This position requires strong organizational skills, excellent communication, and the ability to multitask effectively in a fast-paced environment.

Key Duties And Essential Functions

• Answer incoming calls and greet in-person visitors. Handle phone inquiries with professionalism, provide accurate information, and ensure timely follow-up.
• Assist in preparing detailed and customized quotations based on client needs and project specifications.
• Assist with service coordination
• Oversee project timelines and progress, ensuring alignment with client expectations and company standard
• Collaborate with sales teams to streamline operations by preparing proposals, organizing client data, and maintaining accurate sales records.
• Support sales initiatives by coordinating client meetings, managing follow-up activities, and assisting in the preparation of marketing materials.
• Facilitate efficient service operations by scheduling appointments, coordinating with service teams, and ensuring prompt resolution of client service requests. Monitor and maintain service logs to support operational efficiency and customer satisfaction.
• Enter sales quotes and other critical data into the system with high accuracy.
• Organize and coordinate attendance at trade shows, including managing registrations and

coordinating product demos and promotional giveaways.

• Manage and organize job files to maintain accurate and accessible records.

Required Qualifications

• 1 year of experience in an administrative, sales support, or event coordination.
• Exceptional organizational and time-management skills.
• Strong attention to detail and accuracy in data entry and file management.
• Excellent verbal and written communication skills.
• Ability to multitask and adapt to changing priorities.

Preferred Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM or ERP systems is a plus.
• High school diploma or equivalent required; college degree preferred.

Physical Demands And Work Environment

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to stand and use hands to finger, handle, or feel objects, tools or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Standard office environment. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is minimal.

Benefits

• Health insurance
• 401(k)
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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