Sales Development Representative

On Target Earnings $70,000 - $80,000 with Uncapped Commissions
This role is hybrid — 3 days in office, 2 days optional remote.

Who We Are Looking For
Promenade, formerly known only as BloomNation, is growing fast and hiring Sales Development Representatives who have already chosen this career. If you've carried a quota, worked a dial list, and come out the other side certain that sales is what you want to do — this is the seat. We're not looking for people who'll figure that out after they get here.

This is high-volume outbound into SMB. Short cycles, fast feedback, real conversations with owner-operators who answer their own phones. Prior outbound calling experience — SMB especially — is preferred. Not because we won't coach you, but because we'd rather spend that time making you great than making you comfortable on the phone.

The skill that decides who wins here. Anyone can dial. The reps at the top of this team take an objection and keep the conversation alive, ask the question that surfaces what a broken process is actually costing a shop owner, and get that owner to say it out loud and agree it's worth fixing. Getting to pain acceptance is the job. Volume gets you at-bats; that skill gets you paid.

The honest version of this job. The first stretch is new and interesting, and then it's the phone — every day, whether last week was great or terrible. Every strong rep on this team has hit a plateau where the activity was there and the results hadn't caught up yet. That's not a warning sign, it's where the skill actually gets built, and it's why our coaching is built around recorded call reviews instead of pep talks. We're looking for someone who keeps the dials up when the scoreboard isn't cooperating yet.

How we invest in you. Weekly one-on-ones with your Sales Manager, recorded call reviews, and a methodology you'll get sharp at rather than a script you'll read. We offer tiered bonuses for ramp and for every SDR level promotion, and strong performers move up to Sr. SDR. We promote from within when it's earned, against criteria you'll see on day one. We won't sell you a timeline. We will make you measurably better at selling.

Who thrives here. Upbeat, high-energy, hard to knock off balance. Competitive with yourself before anyone else. The kind of teammate whose energy lifts the floor on a slow Tuesday — because we're building a sales culture here, not just filling headcount, and we want people who protect it.

Specifically, you will…

• Run high-volume outbound to SMB owner-operators — cold calls first, with email and social as support, not substitutes
• Get to pain acceptance: run structured discovery, surface what a broken process is actually costing the business, and get the owner to name it as a problem worth solving
• Work objections in real time and keep conversations alive that most reps let die
• Reach the actual decision-maker — in SMB that's usually the owner, and usually while they're busy running the shop
• Learn our industries, our platform, and our competitors well enough to hold a credible conversation with someone who's run their business for twenty years
• Keep leads engaged through to a qualified demo that actually gets held, not just booked
• Partner with Account Executives to build pipeline they can close, and stay involved in what happens to the meetings you set
• Hit your monthly number consistently, then find out where your ceiling actually is
• Bring your own calls to weekly one-on-ones with your Sales Manager and work the recordings honestly
• Hold yourself and your teammates to the standard — the floor runs on the energy people bring to it
• Partner with marketing on outreach campaigns and test your own angles; good ideas here get used

What’s In It For You...

• Great Medical/Dental/Vision coverage
• Transportation coverage in the form of parking, rideshare, or metro credit
• Fully stocked snack bar & weekly catered lunches
• Company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
• Ability to mold your career and make an immediate impact
• Work in a fast-paced, fun environment with an eclectic group of people from all over the world

You will excel if you have...

• A quick problem-solver with an ability to think on your toes
• Inquisitive by nature
• Tech-savvy with a knack for explaining technology to others
• A strong communicator with uncanny organizational and time management skills (efficiency is key)
• Able to thrive in a fast-paced environment and “do what it takes” startup culture
• Eager to learn and the definition of "coachable"
• Great at building rapport and establishing relationships
• Hungry and possess a high need for competition and achievement
• Multilingual/ Bilingual is a plus!

More About Us - Promenade
Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation’s premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers) . The company is based in Santa Monica, CA along with Remote roles.

Additional Highlights…
Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)

Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”

Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica

Why join Promenade?
If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.