Inside Sales Representative

Inside Sales Representative

Ulbrich Steel – Alsip, IL

Join a Team That Sells with Purpose

Ulbrich Steel is looking for a driven, competitive, and customer-focused Inside Sales Representative to join our Alsip, Illinois team.

This isn't a traditional customer service position.

We're looking for someone who enjoys building relationships, thrives on the phone, and sees every customer conversation as an opportunity to create value. If you're motivated by goals, enjoy solving problems, and believe consistent effort leads to exceptional results, we'd like to meet you.

Whether you're following up on quotes, strengthening existing customer relationships, or uncovering new opportunities within existing accounts, you'll play a critical role in helping customers succeed while contributing to the continued growth of Ulbrich Steel.

What You'll Do

• Develop and maintain strong relationships with customers through consistent communication.
• Manage inbound inquiries while proactively reaching out to existing and prospective customers.
• Prepare quotations, process orders, and follow up to convert opportunities into sales.
• Identify opportunities to grow existing accounts through additional products and services.
• Partner with outside sales representatives to maximize customer satisfaction and account growth.
• Maintain accurate customer information and sales activity within the CRM system.
• Collaborate with operations, purchasing, and production teams to ensure exceptional customer service.
• Meet established performance expectations related to customer activity, responsiveness, and account development.

What We're Looking For

We're looking for someone who enjoys the challenge of sales and isn't afraid to pick up the phone.

The ideal candidate is:

• Competitive by nature.
• Comfortable making outbound calls and following up consistently.
• Motivated by goals and performance.
• Highly organized with strong attention to detail.
• Professional and confident communicating with customers.
• Able to build long-term relationships while maintaining a sense of urgency.
• Self-motivated and accountable with minimal supervision.
• A positive team player who enjoys contributing to a high-performing culture.

Preferred Qualifications

• 2+ years of inside sales, account management, business development, or industrial customer service experience.
• Experience within manufacturing, industrial distribution, metals, steel, or related industries is preferred but not required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and CRM software.
• Ability to manage multiple priorities in a fast-paced environment.

What Success Looks Like

Successful Inside Sales Representatives don't simply react to customer requests—they proactively build relationships, follow through on commitments, and continuously look for opportunities to grow business.

They understand that every phone call, email, and customer interaction is an opportunity to strengthen a partnership and create long-term value.

They take ownership of their performance, contribute to the success of the team, and consistently deliver an exceptional customer experience.

Why Ulbrich Steel?

Ulbrich Steel has built its reputation by delivering quality products, outstanding service, and long-term customer partnerships. Our team members are trusted, empowered, and encouraged to make an impact every day.

We're committed to building a culture where initiative is recognized, performance is valued, and employees have the opportunity to grow professionally while helping our customers succeed.

Compensation & Benefits

• Competitive base salary
• Performance-based incentive opportunities
• Annual company bonus
• Comprehensive health benefits
• 401(k) with company match
• Paid vacation and holidays
• Career development and advancement opportunities

If you're someone who believes relationships drive business, enjoys the challenge of sales, and wants to be part of a company focused on long-term success, we'd love to hear from you.