Business Development Specialist (BPO)

Job Title

Business Development specialist (Remote) (International BPO – GCC / US & Europe)

Job Overview

We are looking for a highly motivated Business Development Specialist to drive new business opportunities and expand SMG BPO Solutions' client portfolio. The ideal candidate is experienced in B2B sales, consultative selling, and relationship management, with a strong understanding of the outsourcing and BPO industry. The successful candidate will be responsible for lead generation, identifying qualified prospects, conducting discovery meetings and presenting tailored outsourcing solutions.

Key Responsibilities

• Make outbound sales calls to potential clients in the GCC.
• Introduce yourself and the company professionally within the first 20–30 seconds.
• Present the service value clearly and quickly.
• Identify customer interest and qualify leads.
• Handle objections confidently.
• Schedule meetings and follow-ups.
• Maintain accurate call notes in the CRM system.
• Lead Generation Skills.
• Inbound & Outbound Calls.

Requirements

• Excellent English proficiency (near-native level).
• Clear or neutral international accent.
• Experience in BPO / Tele Sales / Cold Calling preferred.
• Ability to handle calls efficiently within 2 minutes.
• Strong persuasion and listening skills.
• Comfortable calling international clients.
• Basic knowledge of CRM systems (Odoo) and sales scripts.

Minimum Experience: 1-2-year(s) in Tele sales.