Sales Development Representative

Job Role: Sales Development Representative

Location: Brickell, Miami, US

Sector: SaaS/ Artificial Intelligence (Tech Sales)

Job Type: Full-Time, Permanent (Office-Based)

Looking to kick-start or advance your career in tech sales? Join a globally scaling Voice AI focused organisation that is shaping the way businesses interact with their customers on a daily basis. We are looking for future sales leaders who are driven to make an impact, thrive in a fast-paced environment, and are excited about building a career in tech sales.

Who we are:

ConnexAI is a leading global provider of Agentic AI powered Customer Engagement solutions that help businesses adapt to each customer's communication preferences - our software allows customer interactions over the phone (inbound or outbound voice), live chat, SMS, or social media (Twitter, Instagram, Facebook Messenger). This platform can be operated by both AI-based customer-facing representatives and human customer-facing representatives. Our team has over 600 employees globally located in the UK (Manchester), USA (Miami), Australia (Melbourne), Spain (Barcelona), South Africa (Cape Town and Durban), Kenya (Nairobi) and Nigeria (Lagos).

What you'll be doing:

• Lead Generation & Proactive Outreach
• Sharing the value of ConnexAI’s solutions and how they can transform operations.
• Identify new business opportunities in target industries across the USA through outbound calling, email outreach, and social selling.
• Opportunity Qualification & Pipeline Development Qualify opportunities against agreed criteria before handing over to Enterprise Account Executives.
• Accompany Account Executives in discovery calls, demonstrations and pricing calls Data, Tools & Performance Maintain accurate CRM records and activity tracking.Utilise all sales enablement tools provided on a daily basis for smart targeting

What you'll bring (ideally):

• Hunger and resilience - you’re comfortable speaking on the phone and not afraid of rejection A proactive, “hunter” mindset.
• A track record of meeting or exceeding sales targets is helpful.
• A curious, self-starting mindset - you figure things out and ask great questions
• Clear communication and sharp critical thinking
• Positive, enthusiastic, and open to feedback
• A clear interest in building a long-term career in sales

What’s in it for you and why people stay:

• A tailored induction process designed to make sure you are comfortable in the role to help you settle and build confidence quickly from day one.
• Full training, daily coaching and real-time feedback from sales leaders across the globe with many years of sales experience.
• You’ll learn proven sales techniques that develop your communication, influencing and negotiation skills - these basic fundamentals will support your entire career.
• Being part of a supportive global team culture that celebrates effort, improvement and success.
• Our competitive base salary, uncapped commission, bonus structure and other strong benefits.