Market Development & Outreach Specialist (Hospitality SaaS)

Market Development & Outreach Specialist (Hospitality SaaS)

i-host was founded in 2016 with a vision to reform the services offered by top tier hospitality venues to their unique visitors and assist them in standing out on a global scale.

i-host, company’s core offering, is a sophisticated, guest experience, CRM & bookings management platform, designed to assist top restaurants, hotel restaurants, beach and “eatertainment” venues in offering personalized experiences to their guests, allowing also the venues to empower direct relations with their customers and enable additional revenue streams.

Powered by a solid digital solution with 10+ years of continuous and intense product development, i-host has managed to become a leading European guest experience management platform with 2,000 customers, including 150+ Michelin establishments, serving customers in globally renowned destinations like Mykonos, Santorini, Dubrovnik, Hvar and Ayia Napa. In the coming years, we aim to lead the way in their adaptation to the ongoing digitization of the hospitality industry.

We are now looking for a motivated professional to join our team as a Market Development & Outreach Specialist, to support our growth in Greece and Cyprus, contributing to the expansion of our client base and strengthening our presence in key hospitality markets through introducing our brand and the i-host platform to potential customers and building strong relationships from the very first interaction.

Responsibilities

· Contact potential clients (restaurants, hotels, and hospitality venues) across Greece and Cyprus through outbound calls to introduce i-host and identify potential interest

· Schedule remote/in-person presentations and demos on for the company’s sales team, by using our Appointment Management Application

· Conduct market research to identify relevant accounts and market opportunities

· Contribute to the planning and execution of the company’s marketing plan, market expansion and customer acquisition initiatives in Greece, Cyprus and other markets, providing input based on insights gained from market exposure and outbound communication

· Collaborate with Sales and Account Management teams to support and improve lead generation processes

· Maintain accurate and up-to-date records of leads and interactions in the company’s CRM system

· Handle inbound inquiries from prospective clients, ensuring a high level of engagement

Required attributes:

· Prior experience of 2+ years in B2B telesales and outbound communication

· Excellent communication skills

· Self-driven with a strong sense of ownership

· Genuine interest in the tourism and hospitality industry

What we offer

· Competitive compensation package

· Performance-based bonus tied to presentations scheduled and deals closed

· Ability to work remotely

· Continuous training and professional development

· TELCO expenses covered

· Equipment (PC, cell phone)

· Opportunity to work within a growing, tech scale-up