BDC Representative
Indexed description
DCH Academy Honda
NOW HIRING BDC Administrators in our Sales Department!
- Pay: Uncapped earning potential of $60k-$80k+ annually based on performance
- Schedule: Full time, Saturday availability required with one weekday off
Why Join Our Team?
- Nationally-recognized team culture - winner of Automotive News' Best Dealerships to Work For
- Incredibly busy BDC Department - 2000+ leads and 300+ cars sold per month
- Performance-based pay plan - $15 bonus for each appointment shown and up to $25 bonus for appointments sold
- 3+ years of call center, telemarketing, or business development experience
- Additional experience in retail, hospitality, or administrative roles welcomed
- Familiarity in basic computer systems and CRM tools
- Proficient in converting leads and overcoming objection over the phone
- Demonstrated commitment to customer satisfaction and retention
- Gather accurate customer information to create a database for continual follow-up and retention
- Schedule solid Sales appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
- Develop knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer and phone skills within our BDC Department to increase appointments, sales, and customer retention.
We offer a comprehensive benefits package designed to support you and your family, including:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
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