Sales Representative Supply Club

Summary:

We’re looking for a motivated, execution-focused Sales Representative to drive adoption of Client’s restaurant inventory solution - the Supply Club. This role is responsible for sourcing, pitching, and converting merchant to purchase inventory through our platform, ensuring they understand the value, ease, and operational impact of consolidating inventory purchasing with our platform. Tactically, you will be focused on getting restaurants to sign up for a consumer subscription product which provides them with discounted delivery on their inventory. This is a high volume outbound account executive position, you should expect to dial 50+ customers a day.

Roles and Responsibilities:

Prospecting & Pipeline Development:

• Build and manage a high-quality pipeline of target merchant through outbound calling, email sequences, and localized prospecting (where applicable).
• Identify high-potential accounts using internal lead lists, data signals, and category insights.
• Maintain accurate call logs, lead and opportunity tracking across all sales systems.
• Selling & Conversion
• Conduct outreach to engage decision-makers and complete full-cycle selling—from introduction to activation.
• Deliver clear value-based pitches tailored to each merchant’s operational needs (pricing transparency, delivery reliability, SKU availability, etc.).
• Own objection handling, solution positioning, and activation enrollment for each Mx.
• Drive weekly conversion goals, including CW performance, activation rates, and order consistency.
• Account Enablement & Support
• Guide new merchants through onboarding steps: promotions, credits, DashPass applicability, and ordering workflows.
• Ensure merchant understand how to navigate the platform, order inventory, and optimize savings.
• Surface account issues, ordering challenges, or logistic blockers to internal teams and follow through until resolved.

Required Skills:

• Proficient speaking English to customers.
• Prior inside sales or field sales experience preferred—especially phone-heavy environments with weekly quotas.
• Strong communication skills and comfort selling to busy Mx decision-makers.
• Ability to manage a large outbound volume while maintaining high-quality conversations.
• Data-driven mindset with a willingness to learn, iterate, and adopt new playbooks.
• High resilience, adaptability, and bias toward action in a fast-moving environment.

Desired Skills:

• Previous experience in Delivery Apps Support.
• Background working with SMBs, Mid Market or ENT is a plus.
• High school diploma or equivalent
• Effective time management and organisational skills
• Ability to custom-tailor your sales strategy based on pre-call research and customer insights

Benefits:

• Performance bonus
• Healthcare Programs
• General Medicine, Psychology, Nutrition and Physiotherapy services. Health Campaigns are held frequently in our headquarters for Movators and family members
• Subsidized transportation to Heredia, San José and Alajuela downtown
• Career Progression
• On-site Gym
• On-site Cafeteria
• Educational discounts
• Discounts in hotels, restaurants, fitness and health centers

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