Manager, PCGS Customer Experience
Indexed description
Collectors Manager, PCGS Customer Experience Reposted 18 Hours AgoSaved In-Office or Remote Santa Ana, CA, USA 95K-154K Annually Senior level 95K-154K Annually Senior levelConsumer Web • eCommerce • Machine Learning • Software • Sports • AnalyticsLead the strategy and execution of customer-facing service operations at PCGS, overseeing customer care, events, and ensuring exceptional support for collectors and dealers. Drive process improvements and develop metrics to enhance customer experience.
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