Inside Sales Representative

Contour US is seeking a motivated, results-oriented Inside Sales Representative to join our sales team. The ideal candidate is a self-starter with excellent communication skills, has a passion for building customer relationships, and a strong desire to exceed sales goals. This individual will work with customers ranging from independent healthcare practitioners to Fortune 500 companies, while supporting Contours distribution partners and key accounts.

The Inside Sales Representative is responsible for generating qualified sales opportunities, managing inbound and outbound sales activities, qualifying prospects, and supporting revenue growth by effectively communicating the value of our ergonomic solutions.

What You'll Do

At Contour, we value people who are authentic, collaborative, customer-focused, and driven to succeed. In this role, you will:

• Generate new business opportunities through outbound prospecting, cold calling, email campaigns, and other sales activities.
• Respond promptly to inbound inquiries, qualify opportunities, and route or schedule appointments for the appropriate sales representative when needed.
• Research, identify, qualify, and prioritize prospective customers within assigned territories or target markets.
• Build and maintain a healthy sales pipeline through consistent follow-up and lead nurturing.
• Utilize CRM tools to accurately document customer interactions, manage opportunities, and maintain pipeline visibility.
• Conduct product presentations and virtual demonstrations highlighting the features and benefits of our ergonomic solutions.
• Develop strong relationships with customers, distributors, and channel partners to identify new business opportunities.
• Collaborate with marketing and sales leadership on campaigns, target account strategies, and lead generation initiatives.
• Meet or exceed monthly, quarterly, and annual activity and sales objectives.
• Maintain a thorough understanding of our products, competitive offerings, and industry trends.
• Provide exceptional customer service throughout the sales process and ensure a positive customer experience.
• Assist with special sales projects, trade show follow-up, and other initiatives that support company growth.

Qualifications

• 2+ years of inside sales, business development, or customer-facing sales experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Comfortable making outbound prospecting calls and handling objections.
• Experience using CRM software (Salesforce preferred).
• Proficient with Microsoft Office applications.
• Ability to work independently while contributing to a collaborative team environment.
• Demonstrated ability to prioritize tasks, manage multiple opportunities, and consistently achieve performance goals.
• Passion for helping customers identify solutions that improve workplace productivity and ergonomics