Sales Manager

Sells hotel guestrooms, convention center, and banquet facilities through direct client contact to maximize total convention center and hotel room revenues and profits.

· Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the resort.

· Ensures that predetermined sales expectations are met or exceeded.

· Develops and maintains relationships with key clients in order to produce group and/or convention business.

· Negotiates guest room rates in conjunction with Assistant Director of Hospitality, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.

· Conducts tours of the hotel, convention, and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.

· Forecasts and accurately records all bookings and cancellations.

· Works with outside channels and agencies to promote convention services in extended markets.

· Attends and represents company at trade shows and city-wide conventions.

· Provides feedback and counseling to correct or improve performance; oversees and participates in staff evaluations and Personal Improvement Plans to ensure timely completion.

· Monitors and reviews policies and procedures and productivity standards for staff.

· Develops job specifications and training manuals; Oversees training for respective areas.

· Provides leadership mentoring and team member development opportunities to managers and supervisors.

• Bachelor’s Degree in Business, Marketing, Public Relations, Communications or related field or equivalent combination of education and experience preferred.
• Two years of experience in conference or hotel sales required. Special consideration will be given to those who exhibit exemplary performance.