Technical Sales Manager - Crushing
Indexed description
Key Responsibilities
Sales & Customer Engagement
- Understand customer needs and pain points gathering the input so as to deliver value-add solutions that positively impact our client's bottom line.
- Identify, execute and support existing sales team efforts in global territories where specialized technical knowledge could enhance sales strategies for crushing equipment and services.
- Identify, qualify, and pursue new sales opportunities for capital equipment, wear parts, and service packages.
- Conduct on-site visits to assess crushing circuits, feed characteristics, and operational bottlenecks.
- Prepare technical proposals, sizing calculations, commercial quotes, and tender submissions.
- Assist with contract negotiations, pricing discussions, and value‑based selling initiatives, so enhancing closing potential.
- Convey our commercial vision to internal stakeholders and customers regarding the value propositions of FLS Crushing & Screening equipment.
- Recommend crushing solutions based on rock properties, throughput targets, reduction ratios, and downstream circuit requirements.
- Interpret and review engineering drawings, PFDs, and process flowsheets.
- Provide product demonstrations, equipment performance comparisons, and ROI/maintenance cost analyses.
- Collaborate with engineering teams to validate design parameters and ensure equipment specification accuracy.
- Track customer buying behavior, competitor equipment performance, and market trends.
- Provide structured feedback to product line, engineering, and marketing teams regarding product improvements and new opportunities.
- Represent the company at industry events, trade shows, and technical seminars.
- Partner closely with inside sales, engineering, proposals, project management, and service technicians.
- Ensure seamless order handover and customer support throughout the equipment lifecycle.
- Support aftermarket teams by identifying replacement crusher parts, consumables, and rebuild opportunities.
- Bachelor’s degree in Mechanical Engineering, Mining Engineering, Metallurgy, or related discipline (preferred).
- Equivalent industry experience accepted.
- 5–10 years sales or application experience in crushing equipment, comminution systems, or heavy industrial machinery.
- Hands-on knowledge of jaw, cone, gyratory and other crushing equipment associated with mining is highly desirable.
- Strong technical understanding of crushing principles (e.g., reduction ratio, CSS/OSS, liner profiles, product grading).
- Excellent communication, negotiation, and presentation skills.
- Ability to diagnose process inefficiencies and recommend performance‑enhancing solutions.
- Proficiency in CRM tools and basic sizing/calculation software.
- Willingness to travel frequently to mine sites and customer operations.
- Sales revenue and profitability for crushing equipment.
- Growth in aftermarket parts and service penetration.
- Number of new accounts and retention of existing customer relationships.
- Accuracy of opportunity forecasting and proposal quality.
- Customer satisfaction and repeat business rates.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers
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