Clients and Growth Manager

Clients & Growth Manager - Mining

Australia - wide

At WSP, we’re shaping the future of engineering, advisory and design - and we’re looking for a strategic and client-focused Clients & Growth Manager to help drive our continued success.

This is a high-impact role within our Clients & Growth team, partnering with senior leaders across the business to deepen client relationships, unlock new opportunities, and deliver sustainable growth.

The Opportunity

As a trusted adviser to account leaders, you will lead the development and execution of client strategies that strengthen relationships, enhance client experience, and drive measurable growth.

Working across priority accounts within the mining sector - you will play a critical role in driving client growth, shaping pursuits, and embedding best-practice client engagement across the business.

Key Responsibilities

Client Strategy & Relationship Management

• Develop and drive strategic client plans across key accounts within the mining sector
• Build strong relationships with senior client stakeholders and internal leaders
• Provide insights into client priorities, challenges, and opportunities
• Coach teams to deepen relationships and broaden engagement across WSP

• Lead growth initiatives aligned to WSP’s strategic priorities
• Develop prospecting and positioning activities and coach technical stakeholders to help identify new opportunities
• Lead capture planning and bid strategy for strategic opportunities
• Partner with bids and marketing teams to improve win rates and client outcomes

• Embed best practice client feedback frameworks across key accounts
• Analyse and translate client feedback into actionable insights
• Champion a client-first culture across the business
• Ensure continuous improvement in client experience and satisfaction

• Drive cross-business collaboration to unlock integrated opportunities
• Share best practice tools, frameworks, and training across the business
• Support the implementation of global client and growth initiatives in Australia

You are a commercially savvy and highly relational professional who thrives in a complex, stakeholder-rich environment.

• Relevant qualifications in business, marketing, or communications
• 5+years in business development, client strategy, or marketing within a professional services environment
• Proven ability to develop and implement client growth strategies
• Highly developed stakeholder engagement and influencing capability
• Strong commercial acumen and understanding of pursuit and capture processes
• Excellent communication skills with an ability to translate strategy into action
• A collaborative mindset with the ability to work across diverse teams

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 80,000 employees, working together to make a difference in communities both close to home and around the world.

An employee Share Purchase Plan is available to all our permanent employees who wish to become owners and vested partners in WSP’s collective success. To find out more about our commitment to the health and well-being of our people, and the programs we’ve designed to help you thrive, go to our Employee Benefits page .

With us, you can. Apply today.