Business Development Representative - U.S. Market

Business Development Representative - U.S. Market

Onsite | Monday to Friday, Business Hours

Our Concierge SDRs Don't Sell. They Guide.

This is a consultative outbound SDR/BDR role focused on prospecting, lead generation, relationship nurturing, and appointment setting for our U.S. sales team. We're not looking for pressure tactics or high-volume activity. We're looking for someone who builds trust, recognizes buying signals, and creates opportunities through thoughtful follow-up. Think of it like being a great concierge. Someone who pays attention, remembers what matters, and shows up with the right message at the right time.

You'll speak with U.S.- based business owners, executives, and senior decision-makers every day, by phone, so advanced English communication (C1 or higher) is essential.

About the Role

You'll identify opportunities, engage prospects, nurture relationships over time, and connect qualified buyers with our sales team at the right moment. Success requires balancing genuine relationship-building with disciplined follow-through. This is not transactional appointment-setting. It requires curiosity, consistency, emotional intelligence, and organizational skills.

What You'll Do

• Start genuine conversations with prospects through personalized outreach
• Research prospects and their businesses to personalize outreach and improve engagement
• Generate and qualify opportunities while building a consistent pipeline
• Monitor engagement signals and follow up with context and timing
• Nurture relationships over time across phone, email, LinkedIn, and other channels
• Schedule qualified meetings when interest and timing align
• Maintain accurate CRM records, activity tracking, and pipeline visibility
• Meet weekly meeting-generation and outreach goals

Who Thrives in This Role

You have a natural gift for conversation. People feel welcomed and put at ease by you instantly. You're curious, remember details, and use them to build personal connections. A day full of calls and conversations energizes you.

• You build trust quickly; people genuinely enjoy talking with you
• You're organized and process-oriented; follow-ups rarely slip through the cracks
• You're persistent without becoming pushy
• Repetitive outreach doesn't drain you. You understand consistency builds trust
• You handle rejection professionally and use it to improve
• You're coachable and committed to continuous improvement

What You Bring

• 2+ years in Sales Development, Business Development, Lead Generation, or customer-facing roles with proven prospecting and pipeline success
• Strong cold-calling experience and confidence engaging prospects by phone
• Experience interacting with business owners, executives, or senior-level decision-makers
• Advanced written and verbal English (C1 or higher); you will be assessed in English during the interview process
• Experience with CRM and sales engagement platforms (Salesforce, HubSpot, Outreach, or similar) and familiarity with cadences and KPI tracking
• Highly organized, with strong follow-through and attention to detail

How We'll Interview You

• Your natural warmth and charisma. Bring real examples of how you build instant rapport and put people at ease
• Your commitment to follow-through. Bring examples of managing complex processes, staying organized, and never letting things slip
• Your genuine interest in people. Tell us what energizes you about connecting with others, not just closing deals

Why This Role

This is a long-term investment in our presence in Mexico City, Mexico. You'll join at an exciting stage of growth, with the opportunity to help establish and shape a key function that supports our U.S. sales team.

This role offers more than just appointment setting. You'll gain exposure to U.S. business development strategies, work closely with experienced sales professionals, and play a direct role in creating new opportunities for the company. As the team grows, there will be opportunities to take on additional responsibility and contribute to process improvements that influence how the function evolves.

If you're looking for a role where your contributions are valued and your work has a visible impact, we'd like to meet you.