Operations Manager

Title: Operations Manager

Location: Dublin, OH (On-site)

Compensation: 70K - 90K base salary + commission (Note: Salaries are based on relevant experience and commissions are uncapped. First year target compensation is roughly 125-150K. People in these roles can and do exceed the targets listed!)

Benefits: Medical, dental, vision, life/disability insurance, 401K, educational assistance, company paid holidays and PTO.

Job Description:

As an Operations Manager, you will lead a sales team, identify opportunities to present our world-class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support
• Interview and train new employees, conduct employee reviews and establish detailed performance goals
• Act as a liaison between Sales and Operations; work cross-functionally to review pricing, market penetration and service Key Performance Indicators (KPIs)
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Review customer metrics in real time
• Assist with submitting timely customer bid packages and RFPs

At a minimum, you’ll need:

• 5 years of transportation-related experience

It’d be great if you also have:

• Bachelor’s degree

2 years of non-asset-based brokerage experience